Offer summary

Qualifications:

At least 4 years of experience in enterprise resiliency, business continuity, or operational risk management., Strong technical knowledge of infrastructure, SaaS tools, and cloud architecture., Excellent project management and stakeholder communication skills., Proficiency in English, both written and spoken, with availability for North American time zones..

Key responsibilities:

Develop and maintain disaster recovery strategies ensuring compliance and stability.

Collaborate with IT, Engineering, and Product teams to embed resilience requirements.

Design and lead exercises and simulations to test response capabilities.

Coordinate training and resiliency drills across business units, and support audit preparations.

Job description

📌Operational Resilience Program Manager – Cloud & Infrastructure Focus (Full-time, Remote)

Kick off your next career move with Launchpad! We're looking for a Resilience-driven Program Manager ready to make an impact in a mission-critical and cross-functional tech environment. If you’re passionate about operational resilience, cloud infrastructure, and embedding business continuity at scale, this might be the opportunity for you.

🗓 Start date: August, 2025
📆 Contract type: Full-time, Contractor
🌐 Work hours: 7.30am – 3.30pm PST – Remote

🛠️ What You’ll Be Doing

Develop and maintain disaster recovery (DR) strategies that ensure compliance and stability for new product releases
Collaborate with IT, Engineering, and Product teams to define and embed resilience requirements across digital transformation initiatives (automation, cloud, virtualization)
Design and lead exercises and simulations (e.g., tabletop, event response) to validate response capabilities and identify improvement areas
Drive cross-functional coordination of training and resiliency drills across business units, measuring preparedness and reporting insights
Conduct BIAs and TIAs to assess technical and business impacts, aligning with evolving risk profiles
Maintain and support tools used for business continuity and resiliency planning (e.g., Fusion Framework)
Contribute to audit preparation and compliance for certifications like SOC2 and ISO 27001

✅ What You Need to Succeed

Must-haves

4+ years of experience in enterprise resiliency, business continuity, or operational risk management
Solid technical foundation in infrastructure, SaaS tools, and storage/cloud architecture
Strong project management skills with ability to drive cross-functional alignment and reporting
Analytical mindset with experience in data interpretation and visualization
Excellent communication skills and stakeholder management across business and technical teams
Advanced English (written and spoken)
Availability to work in North American time zones