Some call center sales experience preferred., Positive, upbeat, and professional attitude., Excellent verbal and written communication skills., Proficiency with MS Office, Google, and CRM systems..
Key responsibilities:
Make outbound calls to prospective customers.
Read from scripts to engage and pre-qualify clients.
Provide excellent customer service with a positive demeanor.
Identify customer objectives and suggest solutions.
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First Choice Credit Management specializes in helping individuals and families improve their financial lives by providing customized debt relief solutions and education. Since 2009, we have served thousands of financially strapped and credit challenged consumers. We pride ourselves on excellent customer service and our ability to handle a wide variety of situations. Our counselors are well trained, certified and have years of experience to assist with any situation.
The Outbound Sales Representative is the first point of contact for prospective clients seeking our services. This role involves making outbound calls to individuals who have expressed interest in our services, engaging them in conversation, prequalifying their eligibility, and transferring qualified leads to our enrollment team.
We are seeking motivated and professional individuals who are are comfortable making and taking calls, effectively communicating with prospects, and supporting the sales pipeline by ensuring only qualified candidates move forward in the process.
RESPONSIBILITIES:
Make contact prospective customers via outbound dialer
Read from script to properly engage and pre-qualify potential clients
Provide excellent customer service by maintaining a positive, empathetic and professional demeanor
Identify the customers’ objectives and provide possible solutions
QUALIFICATIONS:
Some call center sales experience is preferred
Must have a positive, upbeat and professional attitude
Excellent verbal and written communication skills
Proficiency with computer programs such as MS Office, Google and CRM
Willingness to learn and ability to adapt to change
Be result driven and goal oriented
WE PROVIDE:
A professional, fun and rewarding office environment
Ongoing training and support
Plenty of room for growth
Excellent compensation plan which includes hour base pay, UNCAPPED commission, monthly bonuses, paid holidays, PTO, benefits (Health, Dental, and Vision)
HOURS: Monday - Friday 9:00a-5:00p EST
COMPENSATION: $15/hr base + uncapped commissions. The average pay is between $18-20/hour inclusive of hourly and commission. Plus Monthly Bonuses
ABOUT US: Optimal Debt Solutions is a trusted leader in consumer debt resolution, helping individuals and families overcome financial hardship and regain control of their finances. We focus on negotiating and settling unsecured debts while consolidating multiple accounts into one affordable monthly payment. Our approach helps clients reduce what they owe and resolve their debt faster and more efficiently than attempting it on their own.
Since 2009, our mission has been to deliver real results, provide clear guidance, and support long-term financial well-being. We treat every client with respect and offer personalized support tailored to their financial situation. At Optimal Debt Solutions, we are committed to helping people move forward with confidence and peace of mind.
Required profile
Experience
Industry :
Financial Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.