Offer summary

Qualifications:

Bachelor's degree from a regionally accredited institution., At least two years of relevant work experience, preferably in higher education., Ability to pass a pre-employment background check., Experience with student information software like CampusVue is preferred..

Key responsibilities:

Review and process student applications and transcripts according to university guidelines.

Update student records and statuses throughout the admission process.

Resolve urgent issues related to student records via phone, email, or ticketing system.

Support overall student records management and perform additional duties as assigned.

Job description

Come Grow With Us

Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in.

Grand Canyon Educations' Office of Academic Records is seeking a full time Student Level Evaluation Associate. This role is responsible for complete and accurate data entry of all transcripts received.

While this position is a Phoenix, AZ based role, we are in an indefinitely remote status. There may be department meetings or trainings that require in-person attendance (proper health and safety measures will be followed), in which advance notice will be provided

Responsibilities:

Reviews new and in-progress applications against university guidelines for credentials required for admission.
Updates student to accepted, accepted with specification, or deferred status and reviews all accepted students until matriculation is complete.
Reviews all transfer work received from incoming student transcripts and applies applicable coursework to the student record.
Provide timely and accurate issue resolutions for requests deemed urgent by leadership, and the Operations staff. This may be achieved via phone, email or a ticketing system.
Contributes to the overall success of the Student Records Management by performing all other duties and responsibilities as assigned.

Qualifications:

Bachelor’s degree from a regionally accredited institution.
Two years’ relevant work experience (higher education work environment preferred).
Must pass pre-employment background check.
An equivalent combination of relevant work experience and education may be substituted upon supervisory approval.
Must be able to work at employer location for work schedule and in a call center environment with high volume of work tickets and calls.
Knowledgeable of CampusVue, or similar student information software is preferred.
Must maintain confidentiality of information.
Good planning and organizational skills with attention to detail and a high level of accuracy.
Good interpersonal and communications skills with the ability to work effectively with people of diverse cultural backgrounds and/or in team environments.
Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

#gce #gcu #entrylevel #remote #workfromhome

Required profile