Offer summary

Qualifications:

At least 4 years of experience as a Business Analyst in an Agile/Scrum environment., Strong understanding of business systems and process improvement., Excellent communication and interpersonal skills for collaboration., Experience with SQL queries and working with technical teams..

Key responsibilities:

Translate business needs into clear user stories in collaboration with stakeholders.

Ensure requirements are well-defined and aligned with sprint goals in Agile teams.

Support quality assurance efforts by guiding testers and validating solutions.

Analyze risks, recommend improvements, and present findings to leadership.

Job description

At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.

Senior Business Analyst

Location: SAN JOSE, COSTA RICA
Team: Digital Solutions | Type: Full-Time

Are you a strategic thinker who thrives in fast-paced, agile environments? At World Kinect, we’re looking for a Senior Business Analyst to help shape the future of our digital products. You’ll play a key role in bridging the gap between business needs and technology solutions—driving innovation, improving processes, and delivering real value to our global customers.

🌟 What You’ll Do

Be the Voice of the Business: Collaborate with product owners, developers, and stakeholders to translate business needs into clear, actionable user stories.
Drive Agile Excellence: Work closely with cross-functional teams to ensure requirements are well-defined, testable, and aligned with sprint goals.
Champion Quality: Support QA efforts by guiding testers and validating that solutions meet business expectations.
Deliver Insights: Use your analytical skills to identify risks, recommend improvements, and support data-driven decision-making.
Lead with Influence: Present ideas and findings to leadership and senior stakeholders with clarity and confidence.
Adapt and Excel: Manage multiple initiatives in a dynamic environment, balancing priorities and delivering results.

✅ What You Bring

4+ years of experience as a Business Analyst in an Agile/Scrum environment.
Strong understanding of business systems, process improvement, and digital product development.
Excellent communication and interpersonal skills—you’re a natural collaborator and problem-solver.
Experience writing SQL queries and working with technical teams.
Ability to manage competing priorities and thrive in a fast-paced, iterative setting.

💡 Bonus Points For

Experience with Agile tools and methodologies (Jira, Confluence, etc.)
Technical fluency and comfort working with developers and testers.
Leadership experience or mentoring junior analysts.
Familiarity with enterprise systems and digital transformation projects.

🌍 Why Join Us?

Remote Flexibility: Work from anywhere while staying connected to a collaborative, high-performing team.
Global Impact: Contribute to mission-critical systems that power energy solutions around the world.
Growth Opportunities: Be part of a company that invests in your development and career path.
Inclusive Culture: Join a diverse team that values innovation, integrity, and continuous improvement.

#WKC

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