Offer summary

Qualifications:

Strong understanding of client systems and foreclosure processes., Excellent communication and problem-solving skills., Ability to manage multiple tasks and escalate issues effectively., Relevant experience in client service or mortgage/foreclosure industries..

Key responsibilities:

Provide clients with updates on foreclosure milestones.

Update and complete sub-processes in client systems.

Facilitate and escalate issues to appropriate departments.

Ensure timely and accurate communication with clients.

Job description

Responsible for providing the client with status of the foreclosure milestone completion in the various client systems in a timely manner. Client Systems will also update and complete the various sub-processes launched in the client system to follow contested issues or advise the firm of status change. This team also facilitates and escalates any issues on the file with the appropriate department / client contact to handle same

Required profile