Position Purpose
The Regional Director over LDAR Programs is a senior leadership role responsible for driving operational performance, compliance, safety, and client satisfaction across multiple regions. This individual leads a team of Area Managers, Supervisors, and Technicians in the delivery of Leak Detection and Repair (LDAR), BWON, and related environmental compliance programs. The Regional Director is accountable for aligning operations with company strategy, ensuring resource readiness, managing cross-region deployment, and building trusted relationships with key clients and internal stakeholders. This role will be based in the Gulf Coast region, with the ideal candidate living in New Orleans, Baton Rouge, or Houston.
Essential Functions and Basic Duties
Strategic Leadership: Provide vision, direction, and oversight for LDAR operations across multiple states or regions, ensuring alignment with PROtect’s organizational goals and environmental compliance standards.
Team Development & Oversight: Lead, coach, and support Area Managers and field leadership teams. Promote performance excellence, technical expertise, and career development at every level of the organization.
Workforce Planning & Staffing: Collaborate with Talent Acquisition and project managers to ensure staffing strategies support regional workload forecasts, client demand, and travel coverage.
Client Relationship Management: Serve as senior point of contact for key LDAR clients in your region. Drive client satisfaction, manage escalations, and ensure services are delivered per scope and contract terms.
Operational Excellence: Ensure that all field operations—routine monitoring, audits, tagging, inventories, and client launches—are completed on time, on budget, and to the highest quality and safety standards.
Regulatory Compliance: Maintain deep knowledge of EPA Method 21, BWON, and related environmental regulations. Ensure all regional teams operate in full compliance and are audit-ready.
Schedule & Deployment Optimization: Own the 90-day rolling schedule for field teams. Align shutdowns, routine maintenance windows, and emergent client needs with team availability and travel planning.
Safety Leadership: Enforce PROtect’s safety policies across all sites. Conduct field visits, review job hazard analyses, and ensure that safety is embedded into all aspects of service delivery.
KPI Management: Monitor and respond to key performance indicators such as labor utilization, client satisfaction, QA/QC scores, incident rates, and revenue performance.
Process Improvement: Collaborate with internal stakeholders to identify inefficiencies and drive continuous improvement in workflows, technology usage (e.g., LeakDAS), and training delivery.
Project Support: Partner with internal teams on scope development, pricing strategies, proposals, and client onboarding. Participate in solution design for complex client needs.
Budget & Resource Management: Forecast resource needs, manage field costs, and provide input into annual budgets and capital requests related to regional operations.
Cross-Functional Coordination: Communicate regularly with PROtect leadership, Sales, EHS, HR, and IT to address field challenges, coordinate strategic initiatives, and promote cross-divisional synergy.
Audit Readiness & Support: Ensure teams are equipped and prepared for internal and third-party audits. Lead client walk-throughs and post-audit improvement planning.
Other Duties: Execute other leadership tasks, project oversight, or strategic initiatives as assigned by the VP of Environmental Monitoring & Mitigation.
Qualifications:
Education/Certification:
Bachelor’s degree in engineering or science required
Required Knowledge & Experience:
Skills/Abilities:
Physical Activities and Requirements of this Position
Occasional site visits required, up to 50% travel required or as needed. Ability to sit for long periods of time. Able to view computer screen for lengths at a time. Must be able to speak and listen clearly. Fine visual acuity to read for accuracy. Safety-oriented attitude with a true commitment to personal safety as well as the safety of others is a must. This job may require lifting of up to 25 pounds occasionally. May be exposed to loud noises, wet and humid conditions, fumes or airborne particles, toxic chemicals, extreme hot and cold depending on weather conditions. Requires climbing and working at heights, balancing, stooping, kneeling, crouching, reaching, handling, standing for long periods, walking, pushing, pulling, repetitive motion, working in confined spaces, working near hazards including moving mechanical parts, and working near electrical components.
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