Director Operations Locum Tenens

SUMMARY

The Director of Operations is responsible for managing the hands-on operational aspects of growing business, leading people to perform, driving implementation, sustaining intensity and optimism and living the VISTA values of Integrity, Execution, Dedication and Innovation.

RESPONSIBILITIES

• Provides day-to-day leadership and operational management to the respective P & L business lines.
• Is a positive and pro-active contributor to organization; ability to interact effectively across functions and within broader finance organization.
• Oversees financial operations of respective business lines.
• Oversees Division Managers.
• Oversees the recruiting & scheduling of provider placements.
• Responsible for strategic planning, monitoring and execution of metrics to ensure revenue, business line performance to budget, profitability, business goals and objectives throughout the company’s operations are achieved.
• Works with corporate compliance to implement and monitor quarterly compliance audits, provider training and supporting policies and procedures to maintain OIG compliance in all aspects of revenue management.
• Responsible for effectiveness of internal and external processes.
• Oversees development of timely, accurate and complete reports on operating condition of the company.
• Assists in the negotiation of client & provider contracts and the daily coordination and management of operational issues with both client and providers.
• Spearheads development, communication and implementation of growth strategies and processes.
• Develops and maintains infrastructure of operating systems, processes, and personnel designed to accommodate organizational growth.
• Attracts, recruits, retains, motivates and leads management team.
• Mentors employees, conducts performance evaluations, counsels and provides disciplinary actions to assigned personnel, and works to facilitate individual and team development that drives positive results.
• Mentors team; responsible for career development.
• Fosters a success-oriented, accountable company culture.
• Responsible for evaluating, selecting, implementing, enhancing and expanding new workflow processes to service more clients and providers.
• Develops and maintains understanding of financial reporting and operation of assigned divisions, including presentations and communications with clients, providers and employees.
• Is a key participant in developing responses to RFP’s, presenting proposals and directing/overseeing bid/survey rate requests.
• Works in conjunction with the COO/EVP to develop new business, grow current business and expand business lines.
• Represents the organization with customers, shareholders, and business partners.
• Is willing and able to travel as frequently as the business demands.
• Maintains strictest confidentiality.

• Performs additional duties as requested by management 

REQUIREMENTS AND EXPERIENCE

• Bachelor’s degree and/or Master’s Degree in business, healthcare administration or relevant field, and/or equivalent work experience.
• Minimum seven (7) years of healthcare sales/management.
• Minimum seven (7) years’ experience Accounts Receivable, budgeting and resource planning with progression of increasing responsibilities.
• Minimum two (2) years’ experience managing healthcare operation staff.
• Strong knowledge of financial accounting, billing, collections, banking/ finance and/or process management.
• Excellent customer service skills.
• Excellent interpersonal skills necessary to work cooperatively with providers, all staff members and external customers. Must have a pleasant disposition and high tolerance level for diverse personalities.
• Strong leadership, management and organizational skills.
• Understanding of healthcare trends and their relationship to business lines.
• Strong personal computer skills including mastery of Microsoft Office products and data base programs.
• Able to juggle multiple projects, accustomed to tight deadlines while maintaining excellent attention to detail.
• Excellent verbal and written communication skills; comfortable with presentations to senior management, boards, community groups, physicians and staff.
• Self-motivated; ability to work without direct supervision.
• Ability to integrate and harmonize diversified functions.
• Understanding, influencing, and serving others are importing attributes of this position.
• Must be able to select, develop, and motivate people, and create a positive work environment.
• Excellent judgment and decision making skills; able to resolve problems quickly and effectively.
• Must display a high degree of emotional maturity keeping difficult situations in proper perspective.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Ability to use sensory skills to effectively communicate and interact with other employees and the public through use of the telephone, email, video conference and face to face contact
• Ability to use manual dexterity, visual acuity and hearing acuity to effectively use and operate office related equipment such as but not limited to a computer, copier, scanner, camera, phone, headset, keyboard and mouse
• Ability to sit for extended periods of time at a keyboard and workstation with low periods of reaching and standing
• Ability to lift up to 15 pounds at times

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Ingenovis Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace.  We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws.  This policy applies to all employment practices within our organization.

RESERVATION OF RIGHTS

Essential functions contained within this job description are listed above; they are subject to change at any time due to reasonable accommodation or other reasons set forth by management.