Senior Technical Programme Manager

We are looking for a Senior Technical Programme Manager to work across a range of high priority, technically sophisticated workstreams in an environment of rapid, iterative experimentation. 

As part of an encouraging, lean and passionate team of Technical Programme Managers, you will be enabling operational excellence and driving cross-functional initiatives, working closely with our brilliant teams across all areas of the business, ensuring they are set up to efficiently deliver impact and that risk and friction is minimised. 

This has an exciting potential for broad growth and reach as you will be responsible for driving strategic and enablement workstreams alongside teams and leadership from every part of the business.

Responsibilities

Project & programme management: 

• Drive accountability and clarity of priorities across your workstreams to ensure the timely realisation of value by enabling strategic, data-driven, decision-making 

• Take a user centric approach, ensuring your workstreams are set-up for success with the most appropriate reporting cadences, touchpoints, tools and approaches

• Collaborate seamlessly and proactively across the company to identify and supervise timelines and dependencies, mitigate risks and issues and build clear lines of communication across teams

Operational strategy & analysis:

• Guide and support your workstreams through our lightweight quarterly and annual reflections and objective setting processes

• Identify and iteratively improve our lean operational processes, tools and guardrails to enable the business to efficiently collaborate, plan and deliver

• Craft and share high quality communications that succinctly deliver key messages to broad audiences including senior executives

• Help leadership align priorities across the organisation to build more significant impact and ensure clarity of focus for teams in your workstreams

Advancement of Depop’s outcome orientated operating model:

• Apply your in-depth knowledge of lean product & technical operations to facilitate, mentor and share takeaways which empower teams to iteratively improve their ways of working and deliver more optimally 

• Contribute to the Internal Ops Community of Practice where we share insights, reflections, approaches, and takeaways

• You have considerable technical programme management experience, with a consistent track record in leading complex technical workstreams, ensuring alignment and resolving dependencies and conflicts swiftly and amicably 

• You have excellent stakeholder management, influencing and relationship building skills, which you use to ensure visibility and collaboration across technical and functional boundaries

• You have outstanding communication skills, and can tailor your message to suit your audience’s needs (who may or may not be technical), using empathy and active listening to read situations quickly

• You’re adept at driving accountability, and have strong command skills, you’re not afraid to take exciting stances with senior stakeholders 

• You’re user and business value driven, with hands on experience collaboratively prioritising, kicking off and delivering programmes, articulating what success looks like, why it looks like that and how to measure it

• You are adept at working in ambiguity and can identify, surface and resolve risks and uncertainty

• You’re highly organised and proactive and able to use your understanding of agile/lean tools and techniques to problem-solve and optimise cross-functional systems and processes

• Approachable with sophisticated skills in facilitation, mentor and mediation, you’ll have a highly developed ability for working with others and crafting the space for strategic and timely decision-making

• You have a growth mindset and actively seek and give feedback as well as ways to share takeaways with your peers

• You have high technical and product literacy, you’re able to keep up with technical discussions in support of the overall project outcomes

Nice to have:

• Experience working as a consultant, or in a fast paced, product scale up environment

• You’re an ambitious problem solver, with an instinct for spotting opportunities and alignments