Quality Assurance Analyst

HighlightTA is the on-demand talent team for Neon One.

About Neon One

At Neon One, we believe that technology is the key to building vibrant communities of generosity. As a leader in nonprofit software since 2004, we create intuitive solutions that help small and mid-sized nonprofits connect with people, build trust, and make good happen every day.

Our culture is powered by empathy, innovation, and a shared mission to empower organizations making a difference. We operate with a customer-first mindset, take pride in extraordinary results, and grow together by supporting each other and embracing bold new ideas. If you’re passionate about using your skills to drive real impact and want to thrive in a collaborative, fully remote environment, Neon One is the place for you.

About the Role:

The Quality Assurance Analyst plays a crucial role in ensuring that our products meet the highest quality standards before they reach our customers. This position involves developing and executing test plans, identifying defects, and collaborating with cross-functional teams to enhance product quality. The analyst will be responsible for analyzing requirements and specifications to create comprehensive test cases that cover all aspects of functionality.

By implementing best practices in quality assurance, the analyst will contribute to continuous improvement initiatives within the organization. Ultimately, the goal is to deliver a seamless user experience and maintain customer satisfaction through rigorous testing and quality control processes.

Responsibilities:

• Develop and execute detailed test plans and test cases based on product requirements and specifications.

• Identify, document, and track defects using appropriate tools, ensuring timely resolution and retesting.

• Collaborate with developers, product managers, and other stakeholders to understand product features and provide feedback on quality.

• Perform regression testing to ensure that new code changes do not adversely affect existing functionality.

• Participate in quality assurance meetings and contribute to the development of best practices and testing methodologies.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• Proven experience in software quality assurance and testing methodologies.

• Familiarity with automated testing tools and frameworks.

• Attention to detail for identifying defects and ensuring that all aspects of the product are thoroughly tested.

• Strong communication skills to facilitate collaboration with team members and stakeholders, allowing for a clear understanding of product requirements.

• Familiarity with automated testing tools to enhance efficiency and accuracy in the testing process.

Preferred Skills and Attributes:

• Certification in Quality Assurance (e.g., ISTQB, CSTE) is a plus.

• Experience with Agile development methodologies.

• Knowledge of programming languages such as Java, Cypress, Python, or JavaScript.

Why Join Neon One?

At Neon One, our values aren’t just words - they’re how we show up every day. We make good happen by putting empathy and passion at the center of our work, using technology to uplift mission-driven organizations. We stand for our customers, acting with care and intention in every decision. We own the solution, rolling up our sleeves to meet challenges head-on, and we grow together, valuing inclusivity, collaboration, and progress over perfection. We also innovate fearlessly, always exploring new ways to support our community and each other.

If you’re energized by purpose-driven work and ready to thrive in a remote, people-first environment, we’d love to connect with you.

Benefits and More

Our people are at their best when they are happy, healthy, and have the resources and support they need.

• Unlimited paid time off.

• Comprehensive health plans (medical, dental, vision).

• 401(k) with up to 3.5% company match.

• Paid parental leave after one year.

• Company-paid life insurance and long-term disability.

• Pet insurance.

• 11 company holidays.

• Paid sick time and a monthly paid volunteer day

• Medical and dependent care flexible spending accounts

• Commuter benefits, identity theft protection

• Fully remote workplace

How We Hire (and How We Use AI):

We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews. We want to get to know you, not ChatGPT.

This opportunity is offered through HighlightTA, the on-demand talent team supporting Neon One’s growth.

Connect with us and learn more:
Neon One on LinkedIn
HighlightTA on LinkedIn