Offer summary

Qualifications:

8+ years of engineering experience, including at least 4 years in management., Experience leading technical and operational teams at various maturity levels., Proficiency with modern software development methodologies, tools, and techniques such as CI/CD., Knowledge of cloud-native applications, distributed systems, Kubernetes, Terraform/IaC, and cloud providers like AWS or GCP..

Key responsibilities:

Lead and grow the SRE team, setting performance goals and measuring key metrics.

Collaborate with engineering teams to improve reliability, performance, and capacity.

Manage incident response processes, including post-incident analysis and learning.

Design and implement monitoring, alerting, and support models for service maturity and ownership.

Job description

About Us

At SentinelOne, we’re redefining cybersecurity by pushing the limits of what’s possible—leveraging AI-powered, data-driven innovation to stay ahead of tomorrow’s threats.

From building industry-leading products to cultivating an exceptional company culture, our core values guide everything we do. We’re looking for passionate individuals who thrive in collaborative environments and are eager to drive impact. If you’re excited about solving complex challenges in bold, innovative ways, we’d love to connect with you.

What are we looking for?

We are seeking an experienced engineering and operational Senior Manager to lead our Site Reliability Engineering (SRE) team at SentinelOne. As the Senior Manager of SRE, you will manage a team of SRE professionals responsible for ensuring the reliability and scalability of our products and production services, focusing on the experience our customers have in production every day. You will work closely with other engineering teams to identify and address availability, performance, and capacity issues, and you’ll be a key partner for our externally facing teams including Support, Customer Success, and Sales Engineering. This is a highly visible role within S1 with frequent executive communication opportunities, and is a great opportunity to do good work with good people all around the world.

As a team we value

Thinking from first principles, understanding second order impacts
Curiosity to understand new systems, their operating principles and limitations
Strong operational ownership and a desire to reduce toil via automation
A drive to learn, especially from prior failures
Courage to take risks and make things happen
Empathy and humility to collaborate effectively with peers and across teams

What will you do?

Grow and lead a team of SRE professionals, including setting performance goals and measuring deliverables against key metrics, while evolving those metrics as S1 grows and needs develop
Invest in data-driven deep triage on recurring issues, collaborating with other engineering teams to identify and address issues related to reliability, performance, and capacity
Develop, improve, and implement processes for the full incident lifecycle including incident management, post-incident analysis, and learning from incidents Lead incident response efforts, including coordinating with other teams to investigate and resolve customer-impacting incidents
Design support model for SRE regarding service maturity and service ownership, including monitoring and alerting improvements and SLI / SLO design and implementation
Analyze production metrics and signals to identify areas for improvement and take proactive steps to mitigate issues
Develop and implement best practices and standards for Site Reliability Engineering, from day to day operations to hiring and planning
Communicate effectively with cross-functional teams to ensure alignment on objectives and priorities. Deliver outcomes, not just stories and tasks.

What skills and knowledge should you bring?

8+ years of engineering experience, with at least 4 years in a management role
Demonstrated experience leading technical and operational teams at various stages of maturity
Excellent analytical and problem-solving skills
Familiarity with modern software development methodologies, tools, and techniques including CI/CD
Experience working with cloud-native applications and large scale distributed systems including a working knowledge of technologies such as Kubernetes and Terraform/IaC and cloud providers such as AWS or GCP
Experience with various monitoring and alerting techniques and tools, including frameworks and concepts such as SLOs, OTel and Golden Signals as well as tooling such as Prometheus and Grafana
Extensive experience with incident response and management at various layers of the stack across different business needs and applications, including both hands on experience leading incidents/post-incident analysis and experience driving broader incident management initiatives
Ability to thrive in a fast-paced, dynamic environment
Driven by curiosity and humility - complex distributed systems are complex, so ask the “silly” question and seek out answers

Why us?

You will be joining a cutting-edge company where you will tackle extraordinary challenges and work with the very best in the industry.

Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA
Unlimited PTO
Industry-leading gender-neutral parental leave
Paid Company Holidays
Paid Sick Time
Employee stock purchase program
Disability and life insurance
Employee assistance program
Gym membership reimbursement
Cell phone reimbursement
Numerous company-sponsored events, including regular happy hours and team-building events

This U.S. role has a base pay range that will vary based on the location of the candidate. For some locations, a different pay range may apply. If so, this range will be provided to you during the recruiting process. You can also reach out to the recruiter with any questions.

Base Salary Range

$202,400—$278,300 USD

SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

SentinelOne participates in the E-Verify Program for all U.S. based roles.

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