Offer summary

Qualifications:

Relevant experience in IT support, especially for mobile devices and desktops., Solid knowledge of iOS, Android OS, Windows 11, Citrix, and Azure Virtual Desktop., Strong communication skills in English; German is advantageous., Ability to work in a multi-shift environment, including weekends and public holidays..

Key responsibilities:

Providing 2nd level support for mobile devices and desktop services across multiple countries.

Supporting and maintaining client hardware such as notebooks, convertibles, and mobile devices.

Handling support requests related to mobile devices, Windows 11, Citrix, and Azure Virtual Desktop.

Assisting with client migrations and developing automated Windows OS installations.

Az ALDI Magyarország az ALDI DÉL vállalatcsoport tagja, mely a világ számos országában jogilag önálló társaságokon keresztül képviselteti magát. Az ALDI DÉL vállalatcsoport jelenleg 4 kontinensen, 11 országban több mint 149.000 Munkatársat foglalkoztat. Magyarországon első üzleteinket 2008 tavaszán nyitottuk meg. Az azóta eltelt években üzleteink száma több mint 170, dolgozóink létszáma pedig közel 6000 fő. Az ALDI-nál a kedvező ár és magas minőség kéz a kézben jár. A diszkontfilozófia megalkotójaként közel 6000 munkatársunkkal együtt dolgozunk nap mint nap az optimális vásárlói élmény megteremtésén. Csatlakozz hozzánk és kezdd meg ALDI-s karriered üzleteink egyikében, biatorbágyi logisztikai központunkban, budapesti, pécsi vagy debreceni szolgáltatóközpontunkban! Tedd meg az első lépést, legyél Te is ALDI-s! ALDI Karrier weboldal: www.karrier.aldi.hu ALDI Magyarország weboldal: www.aldi.hu ALDI Hungary is a member of the ALDI SOUTH group, which is represented in many countries in the world with legally independent companies. The ALDI SOUTH group currently employs more than 149,000 people in 11 countries on 4 continents. Our first stores in Hungary opened in the spring of 2008. In the years since then, the number of stores has exceeded to 170 and the number of employees is close to 6000 . At ALDI, low price and high quality go hand in hand. As the creator of the discount philosophy, we work with nearly 6,000 employees every day to create the optimal customer experience. Join us and start your ALDI career in one of our stores, in our logistics centre in Biatorbágy, in our service centre in Budapest, Pécs or Debrecen! Take the first step and be an ALDI employee! ALDI Career website: www.karrier.aldi.hu ALDI Hungary website: www.aldi.hu

Job description

My responsibilities:

Providing 2nd level support for Mobile Devices and Desktop services for ALDI International countries (Europe, United States, Australia)
Supporting and maintaining the selection of new client hardware (e.g. notebooks, convertibles, thin clients, mobile devices)
Being a contact person for mobile device, Windows 11, Citrix and Azure Virtual Desktop support requests
Supporting iOS and Android devices through Ivanti Neurons
Planning and development of automated Windows operating system installations
Supporting client migrations in an international environment

The knowledge I own:

Strong English skills, German knowledge is advantageous
Solid knowledge of iOS, Android OS support and Ivanti Neuorons or InTune administration
Solid knowledge of client hardware and administration of Windows 11 and Citrix
Supporting an Azure-based virtual desktop environment
Knowledge of OS Deployment Tools
Well-organized, have strong communication skills, customer-oriented attitude
Can work in a multi-shift operation as well as on weekends and public holidays