We are building an AI-powered assistant for relationship managers (RMs) at top-tier banks, designed to optimize the management of $10M+ investment portfolios. The tool will enhance how RMs make decisions, communicate with clients, and blend AI insights with human judgment.
Duration: 6–12 months (with long-term continuation potential)
Stage: From concept to MVP (zero-to-one)
Deliver a complete UX/UI system for the AI Assistant across desktop and mobile
Ensure high usability for non-technical users navigating complex financial data
Drive measurable business results: increased AUM, RM productivity, and client satisfaction
Enable seamless collaboration between AI suggestions and human decision-making
100% production-ready design delivery within first 3 months
+95% usability score from internal/external RM testing
Reduced average RM time-to-decision by 25%
Increased adoption rate of AI Assistant across pilot user base to >85%
Measurable increase in AUM influenced by tool use (TBD with analytics)
Design the AI Assistant’s UX from scratch: wireframes, flows, prototypes, final visuals
Conduct in-depth user research with RMs and senior bankers across Asia
Build a scalable design system for responsive UI (desktop + mobile)
Collaborate directly with AI/ML engineers to align UX with AI logic and transparency
Define and measure UX impact using tools like Mixpanel/Amplitude
UX/UI product design for complex enterprise systems
Financial data visualization and decision-flow mapping
Human-AI interaction patterns
Figma design systems and component libraries
Design research, user testing, stakeholder interviewing
Agile delivery in 2-week sprint cycles
Excellent communication and documentation skills
Wealth management and private banking workflows
UX best practices for enterprise fintech tools
Cultural UX nuances in Asian financial markets (preferred)
Design for compliance-heavy, regulated domains
Real-time data handling principles in interface design
5+ years in B2B/enterprise UX/UI product design
Portfolio including financial or investment products
Proven track record in launching AI-powered interfaces
Experience working directly with C-level stakeholders
Experience shipping products to 100+ enterprise users
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