Director of Field Service

New Way® Trucks, a family-owned and operated company, offers a full line of affordable refuse equipment which includes: front loaders, rear loaders, satellite bodies, recycling bodies, roll-off systems, side loaders and automated side loaders in sizes ranging from 6 yd. to 43 yd. Our small town location in the heartland of America still features unlocked car doors, moral family values and a hard work ethic passed down through generations. This work ethic and dedication to the job along with the ability to innovate and willingness to learn, is demonstrated in the cutting edge, high quality products New Way® produces. Founder John H. McLaughlin has used the philosophy of Henry Ford to surround himself with people who know their job. "I have instilled my own ethical values, attitudes, outlook and philosophy in the best team possible… a team of highly qualified, educated people who respect God and Country and appreciate the lifestyle and values of small town America." New Way® considers people to be our most valuable asset and continually invests in training and educational opportunities for our employee family. New Way® also remains focused on research, adaptability and customer value to ensure we have products that serve our customers' specific needs. "We value you, the customer, and your satisfaction is our main responsibility. You are our boss and we will pay close attention to what you say," said McLaughlin. "We are responsive to your ideas and will treat you fairly, building you the finest garbage trucks with support and service that will continue over the life of the product in an ethical and timely manner. We want to make sure we understand all of your needs and always offer superior quality products at a fair value."