Customer Service Contact (umowa na zastępstwo)

Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.

Valeo is an automotive supplier and partner to automakers worldwide. As a technology company, we design innovative solutions for smart mobility, with a particular focus on intuitive driving and reducing CO2 emissions. The Group also provides and distributes spare parts for automakers and independent aftermarket operators.

Valeo Wiper Systems Plant in Skawina specializes in the design, manufacturing, painting and assembly of wiper blades, arms and mechanisms. Additionally, in 2013 production of motors for wipers has began. Plant’s main activity is supported by a modern research and development center which is currently employing about 100 staff members

Join us and lead tech innovation for new lighting solutions and safer roads!
Currently for Valeo Wiper Systems in Skawina we recruit a Customer Service Contact

Your challenges:

• Recognize and manage all demands for products from customers by driving Sales and operation plan and Master  production Schedules

• Upon reception of Customer schedules (via EDI, webEDI or paper), ensure that Customer requirements are integrated into the system and all integration errors are dealt with and resolved; entering closed orders into the system;

• Identify & highlight large order variations between customer schedules / schedules  and firm orders, ensuring that data have been accurately provided by the customer;

• Management and ordering of finished products returnable packaging using appropriate Customer systems;

• On a regular basis as well as on Customer requests, communicate complete, precise & reliable information to Customer representatives;

• Managing returns of goods from the Customers following standard process;

• Management and clarification of debit notes issued by Customers: leading disputes with Customers and incident-related action plans;

• Coordination of potential customer short supply situations with all relevant functions (sales, production, supply chain, quality, etc.). Necessary monitoring of the flow of finished products from Valeo to Customers in risky situations.

• Identify the blocking points and plan appropriate quick actions to solve them

Requirements:

• Higher education;

• 1-3 years of experience in similar position;

• Experience in Supply Chain management in international environment;

• Experience in production company will be an asset;

• Very good command of English; 

• Knowledge of SAP will be an asset;

• Teamwork spirit and ability to cope with stress.

We can offer you:

• Employment in an international production company with high quality standards of work, a leading multinational hightech automotive supplier;

• Attractive working conditions and benefits: possibility to work remotely, participation in internal and external trainings,

• Subsidies for MyBenefit cafeteria (including Multisport card),

• Additional health and life insurance, private medical care (Medicover),

• Employee Retirement Program (PPE) and other social benefits.

Valeo works to promote diversity in all its forms (gender, disability, social and cultural, generational) through local policies and actions, mentoring and training programs, networks and partnerships.

Job:

Organization:

Schedule:

Employee Status:

Job Type:

Job Posting Date:

Join Us !
Being part of our team, you will join:
- one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development
- a multi-cultural environment that values diversity and international collaboration
- more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth
- a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development

More information on Valeo: https://www.valeo.com