Revenue Operations Manager

About Rev.io 

Rev.io  provides configurable software for billing, customer management, business management, payments, analytics, provisioning, and automation to service providers in telecommunications, Wireless & IoT, managed IT services, A/V, security integration, and other related industries. Our modern, cloud-based software delivers the industry’s most complete quote-to-cash experience, enabling our clients to grow their revenue efficiently. 

Rev.io is an Atlanta-based company with offices in Atlanta and West Virginia. We have more than 21 years in business serving our clients. While we are very experienced in what we do, we are still growing rapidly, and we are looking for exceptional people who are excited to join us on a career-defining journey. 

In all of our daily work, each of us is guided by our mission, vision and “ACT TOP” values. 

Our Mission: To help clients grow revenue efficiently. 

Our Vision: To be the best billing & back-office software company in the world by providing innovative solutions and extraordinary service to our clients and end users. 

Our ACT TOP Values: 

• Achieving Extraordinary Results: Doing more than expected and pursuing a higher standard of work without compromising your job responsibilities. 
• Caring For Employees, Clients and Community: Demonstrating empathy and concern by helping those who are most in need. 
• Take Responsibility and Act Like An Owner: Being accountable and doing the right thing even when no one is watching. 
• Transparent Leadership: Communicating openly, regardless of title or situation. 
• Opportunity To Make a Positive Difference: Recognizing situations and taking action to produce a better outcome. 
• Passion For Innovation: Enthusiastically finding new solutions to improve efficiency.  

In a recent national survey, 97% of our employees agreed that Rev.io is a Great Place to Work compared to 57% agreement at comparable US-based companies, Rev.io stands out as a place where team, values and culture combine to create an amazing work environment! 

About the role: As a Revenue Operations Manager at Rev.io, you’ll play a critical role in driving our company’s growth strategy by supporting executive leadership in tracking revenue goals and building actionable plans to achieve them. This role combines strategic analysis, industry research, and cross-functional collaboration to optimize revenue performance across our organization.

Key responsibilities include:

• Help our executive leaders in tracking major revenue and driving goals and the plans to achieve those goals each year. Build and maintain the company’s Billing & Back Office Software knowledge, with a focus on segments in Telecommunications, Managed IT Service Providers, IoT/Wireless Providers, Security & Alarm Integration, and Audio-Visual Installation. This knowledge includes key data on client opportunities, total addressable market, share of market, segment specific data, etc. 
• Research information on our current and potential customers, focusing on information that helps increase the company’s chances of selling services to them.
• Research the company’s competitors and maintain our competitive product trackers for use by our organization, including information like competitive positioning, product pricing, and potential advantages/disadvantages vs. our company.
• Analyze revenue growth trends within our existing client base and support building strategies to maximize average revenue per user.
• Maintain data in Salesforce, HubSpot, SalesIntel and Outreach, ensuring information is complete, up-to-date, and able to be used by both the Sales and Marketing teams.
• Assist VPs of Marketing, Sales, Onboarding, Product, and Client Success departments in preparing data updates and analyzing progress on KPIs. Document key processes related to operations across key organizational functions in internal databases.

• Requires Bachelor’s degree in Business Administration, Economics, Marketing, or related field of study, and 3 years of experience in any job title/occupation/position involving Revenue Operations and Salesforce administration in Telecommunications, Managed IT services, IoT/Wireless, Security & Alarm Integration, or Audio-Visual Installation industries.
• Experience specified must include 3 years of experience with each of the following: go-to-market technology stack, including Salesforce, HubSpot, Outreach and SalesIntel; working with large sets of customer data to analyze and identify revenue growth opportunities; preparing presentations and reports to communicate revenue growth opportunities based on data analyses to decision makers.
   
• Experience specified must include 2 years of experience with merging CRM platforms due to corporate change. This role will be based in Rev.io’s Atlanta, Georgia office. Telecommuting will be permitted up to 3 days per week.

• Generous HSA employer contribution  
• 401k with generous company match and immediate vesting 
• Unlimited PTO 
• Paid Parental Leave 
• Company paid for life and disability insurance 
• Monthly tech reimbursement 
• Monthly fitness reimbursement 
• Education and development stipend &nbsp
• Time off to volunteer at the organization of your choice, as well as company-level volunteer opportunities 
• Clear and documented career path for your position 
• True open-door policy with opportunities to give feedback to leadership on a continual basis through 1:1 sessions multiple times per year 
• At Rev.io no employee or applicant will be treated less favorably on the grounds of their sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief. By clicking submit below, you consent to allow Rev.io to store and process the personal information submitted above.