Precinmac is a leading diversified manufacturer of high tolerance precision machined and fabricated components and assemblies. We formulate cost saving alternatives to current production and sourcing methods by offering a single source solution for precise, high-quality, flexible, and on-time manufacturing to top-tier customers globally. Our manufacturing capabilities enable execution of all complex, highly engineered designs. With 8 locations in the United States and Canada we are your ideal single-source solution for close tolerance fabrication, machining & finishing of alloy, specialty alloy, and composite materials. We have a history of delivering value to our customers through our engineering expertise, lean manufacturing techniques, and unparalleled quality. All of our facilities are ISO 9001:2015 and AS9100D certified.

Precinmac is a leading diversified manufacturer of high-tolerance precision machined components and assemblies. The Precinmac brand represents seven independently owned companies in the United States and Canada. We focus on continuous improvement, on-time delivery, and the highest possible quality and consistency. We are currently seeking an RMA Coordinator for our Shields Manufacturing facility in Tualatin Oregon.

Job type: Full Time
Salary range: $ 20.00 to $ 22.00 per hour
Schedule: Monday thru Friday from 7:30 am to 4:00 pm

We offer:

Highly competitive total compensation package
Medical
Dental
Vision
Life
Disability Insurance (STD and LTD)
401(k) with company match (up to 5%),
A generous paid time off schedule
Discretionary quarterly bonus program.

Position Purpose:

The RMA Coordinator at Shields Manufacturing is here to Service and Coordinate services of customer returned products by internal and external service providers.

Job Duties

Expedite Customer Returns: Expedite services of returned product, work with internal providers to ensure repairs are completed in a timely fashion.
Administration: Enter and track customer product withing Shields ERP system, schedule internal and external services as required.
Rework/Repair: Rework and repair customer returns as required
Customer Communication: Clearly and adequately communicate failure modes, service timelines and other information as required to Customers.
Quoting Services: Accurately quote services and repairs of returned products.

Key Outcomes:

Incoming evaluation of customer returns

Quoting services for returned products

Troubleshooting and repair of mechanical parts and assemblies

Key Deliverables:

Incoming evaluation and quoting in seven days or less

Standard repair returns completed in 30 days or less

Non-standard returns meet Shields promise to Customer 100%

Job competencies:

Problem Solving & Decision making
Communication
Job / Technical knowledge
Accountability / Dependability
Attention to Detail
Time Management
Customer / Service Focused

Job Requirements

High School diploma or GED required
Background in Mechanical / Electrical assembly required
Proficiency in MS Office – Word, Excel and PowerPoint required
Language skills
Mathematical Skills
Reasoning Ability
Physical Demands: Frequently – walking, bending, reaching and repetitive motions

Occasionally – kneeling, squatting, stooping, handling and climbing.

Lifting and pulling – frequently up to 15 pounds, occasionally up to 25 ponds.

Work environment: The work environment for this position is that of an industrial machine shop / production facility. Employees may experience loud noises, at varying levels, thought out the workday.

Culture is key to us, and have therefore adopted core values based on Teamwork, with an emphasis on Trust, Gratitude, Action, Growth, and Excellence.

Precinmac is an Equal Opportunity Employer committed to maintaining a working environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, we prohibit retaliation against individuals who oppose such discrimination and harassment or who participate in an equal opportunity investigation.

RMA Coordinator

Job description

Required profile

Experience

Event Coordinator Related jobs

Event Executive

Event Executive

Senior Event Director - Africa Tech Festival

Senior Event Director - Africa Tech Festival

Sr Coordinator, Ticketing and Event Operations - FIFA World Cup 26™