Future Opportunities

extra holidays - extra parental leave
Work set-up: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

High school diploma preferred., At least 1 year of experience in vehicle dealership operations or processing vehicle registration paperwork., Strong attention to detail and excellent communication skills., Ability to work independently and adapt quickly to role requirements..

Key responsibilities:

  • Review and analyze vehicle purchase and sale documents for accuracy.
  • Research and resolve registration/title issues with vehicles and customers.
  • Communicate effectively with customers and government agencies to resolve issues.
  • Follow up on issues and ensure timely resolution to meet performance standards.

Lithia & Driveway logo
Lithia & Driveway XLarge http://www.lithiamotors.com
10001 Employees
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Job description

Dealership:

Future Opportunities: Future Dealership Accounting Opportunities

Lithia & Driveway (LAD) is a Fortune 500 company and one of the largest automotive retailers in North America, with nearly 450 dealerships across the U.S., Canada, and the U.K. Our Dealership Accounting teams are essential partners in our success, ensuring accuracy, consistency, and compliance across all financial operations. With a strong focus on collaboration, growth, and continuous improvement, we offer the tools and support you need to build a rewarding accounting career in a fast-paced, dynamic environment. Join us and be part of a team where your impact truly drives the business forward.

With a mission of "Growth Powered by People," we are propelled by our colleagues and preferred by our customers, making Lithia & Driveway the leading automotive retailer in each of our markets.

Our success is fueled by four core values:

  • Earning Customers for Life
  • Improving Constantly
  • Taking Personal Ownership
  • Having Fun

Our entrepreneurial, high-performance culture sets us apart, and our philosophy is straightforward: assemble a team of passionate individuals and cultivate an environment that empowers colleagues to excel.

We’d love to have you join us on our journey.

Why You'll Love Working With Us:

  • Competitive Pay based on experience
  • Growth Opportunities: Develop your skills and advance your career
  • Supportive Team: Work with a friendly and collaborative team
  • Dynamic Environment: Enjoy a fast-paced and engaging workplace

Key Responsibilities:

  • Document Management: Print, review, and analyze inbound vehicle purchase title and registration documents for accuracy, then upload/submit required paperwork to appropriate government agencies.
  • Problem Solving: Research and resolve vehicles without titles that have aged beyond 15 days, primarily for administrative issues and occasionally more complex problems.
  • Sales Support: Print, review, and analyze outbound vehicle sale contract paperwork for accuracy, then upload/submit required paperwork to appropriate government agencies.
  • Customer Interaction: Work directly with customers to resolve registration/title issues as needed.
  • Effective Communication: Develop strategies to diagnose and resolve issues promptly, and communicate effectively with customers via chat, phone, and CRM/email.
  • Government Liaison: Work directly with government personnel to resolve registration/title issues as needed.
  • Follow-Up: Follow up with personnel on any issues needing correction during purchase or sale.
  • Performance Standards: Meet performance standards for accuracy, timeliness, cure rates, and efficiency as established by the company.
  • Additional Tasks: Perform additional tasks as needed.

Skills and Qualifications:

  • Attention to Detail: Strong attention to detail to ensure accuracy in paperwork.
  • Communication Skills: Excellent communication skills for effective customer and team interactions.
  • Time Management: Ability to manage time efficiently and prioritize tasks.
  • Active Listening: Active listening skills to understand and address customer concerns.
  • Critical Thinking: Critical thinking skills to solve problems effectively.
  • Adaptability: Ability to quickly adapt to role requirements and work independently.
  • Preferred Experience: High school diploma preferred; 1+ years of experience in a vehicle dealership and/or processing vehicle registration paperwork preferred.

Competencies:

  • Proactive: Takes action, adapts to change, and does the right thing.
  • Self-Motivated: Self-motivated, accountable, results-focused, plans and follows through.
  • Continuous Learner: Humble, shares best practices, eager to learn, measures performance, and adapts to improve results.
  • Team Player: Thrives on a team, stays positive, and lives our company values.

We Offer Best-in-Class Industry Benefits:

  • Competitive pay
  • Medical, Dental, and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

Hard work is encouraged, rewarded, and recognized. We believe that those who embody our core values and consistently perform at a high level should be given opportunities to lead. Join our candidate network today!

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Communication
  • Problem Solving
  • Adaptability
  • Active Listening
  • Time Management
  • Critical Thinking
  • Proactivity
  • Detail Oriented
  • Verbal Communication Skills
  • Self-Motivation

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