Credit and Collections Analyst

Analyzes credit history and information to assess risk and creditworthiness of new and existing customers. Ensures compliance with company’s credit and collections policies and practices. Provides reporting on outstanding account balances, credit applications, and collection activity. Recommends terms and conditions pertaining to credit and debt repayment.

Complete credit review of potential and existing clients and determine appropriate credit level

Partner with third-party collection agencies on addressing delinquent accounts and to negotiate payment terms consistent with company practices

Review and approve or reject sales orders on hold for credit worthiness

Review and decision held sales orders for credit worthiness

Support development of alternative views and future business needs to assist management in making business changes to stay ahead of the competition

Participate in market research efforts that lead to business process improvements

Support implementation, development, and adoption of new processes and automation to enhance the workflow

Maintain customer credit profile by completing annual, biannual, or ad hoc reviews

Track and monitor process changes and adjust as needed

Job Specifications

Typically has the following skills or abilities:

Bachelor’s Degree in Business Administration or related field, or equivalent experience

2+ years of experience in credit and collections field, making recommendations and preparing business cases including cost-benefit analysis

2+ years of experience in data gathering, research & analytics, problem identification, and presenting solution recommendations

Ability to research, document, and present information effectively to various audiences

Critical thinking skills to form plans for future business outcomes and changes  

Strong conflict management, interpersonal, and customer service skills, including the ability to form and maintain client and business relationships

Skilled at facilitating meetings and negotiating across all levels of the organization

Ability to multi-task and work in a team environment

Effective communicator with the ability to analyze situations and people

Ability to handle sensitive and confidential information with discretion

Clean credit history as reported by credit report

Preferred Skills

Knowledge of VSP systems and processes specific to Billing & AR Services

#LI-VISIONCARE

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here. 

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information. 

We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities. 

As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees.  VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.