Sr. Cloud Delivery & Portfolio Consultant

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The Cloud portfolio & delivery Consultant will be responsible to Establish a consumer-driven cadence to provide insights on platform usage, design enhancements, and service maturity. Up-skill to enable a consulting practice - share value-add of Cloud, industry developments, and technology releases with consumers.

Expectation is to have deep knowledge of Cloud including new services, lifecycle and Cloud delivery. This role guide consumers along their journey to enable cloud solutions from experimentation to production and support all aspects of delivery can be supported for the portfolio.

What Will You Do?

• Manage and consolidate demand collection for the assigned portfolio, collaborating with scrum masters, product owners and Technology partners to ensure that decisions are actioned
• Engage with business leaders and partner on developing new cloud-based and AI driven business products.
• Strategize cloud journey and roadmap with consumers.
• Stay updated on industry trends and developments via training, cloud partner engagement, and industry conferences.
• Participate in triage meetings with assigned portfolio to develop a forward view of requirements and analysis of requests requiring CCoE support.  This is accomplished through communication, collaboration, and portfolio management and planning. 
• Collaborate with Product Owners to ensure alignment of priorities, approaches, and activities across teams to effectively deliver on overall team objectives.
• Collaborate on process improvements, and quality assurance of the process inputs and outputs.
• Enable consumers to achieve their business-driven cloud adoption metrics with the assistance of CCoE teams, while establishing consumer-driven cadence to provide insight into cloud enhancements and migration progress.
• Provide end-of-implementation surveys for consumer feedback, collect results, and prioritize improvements across CCoE - monitor and strive for improvements.
• Receive consumer roadmaps with the intent of layering in Cloud functionality to support business outcomes following the path of:
  Receive roadmaps à Be part of building roadmaps with Cloud services à Become a trusted advisor.

• Collaborate on plan shares earlier with Digital Business and Technology Solutions Core IT partners and Business​ to develop a sense for the types of Cloud services and solutions that will be required
• Define the cloud centric measures and performance metrics which will track the effectiveness of the services we deliver to our customers
• Develop and maintain documentation for each assigned portfolio, including meeting minutes, hand-over requirements, and any other required documentation supporting the intake or delivery process.

• Ensure all documentation is stored in the SharePoint site, Service Now, and other locations identified by the process.

What Do You Need To Succeed?

• University/College degree or sufficient work experience in lieu of

• Strong technical working knowledge of Cloud services and offerings
• Minimum 5-10 years of relevant IT experience, preferably within an Enterprise environments;
• Proven track record of establishing and managing relationship building;
• Experience in "thinking out of the box" and increasing the value add proposition of an organization.
• Demonstrated financial acumen to lead, understand and present estimate or CBA results and assess decisions with financial impact;

What's In It For You?

• Flex hours and work from home options.
• Pension, stock and savings programs to help build and enhance your future financial security
• Work and professional development that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives
• A friendly, collaborative and inclusive culture
• Be part of our continuous improvement journey in developing the next greatest digital enterprise experience.
• Competitive salary and bonus structure influenced by market range data
• A common sense dress code, where you decide how you dress based on your day
• The opportunity to move along a variety of career paths with amazing networking potential

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.  

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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