Scoring Support Specialist - Multiple Locations

VARSITY SPIRIT, A VARSITY BRANDS COMPANY - THE DRIVING FORCE IN SPIRIT ACROSS CHEER, DANCE, BAND AND YEARBOOK

For over 50 years, Varsity Spirit has been the leading global source for all things spirit, including cheerleading, dance team, performing arts and yearbook. Focused on safety, entertainment and traditional school leadership, Varsity Spirit’s 5,000+ employees are dedicated to celebrating school spirit. A leader in apparel innovation, educational camps, clinics, competitions, and yearbook, Varsity Spirit impacts more than a million athletes each year.

OUR COMMITMENT TO SAFETY

At Varsity Spirit, the safety and wellbeing of the young people we serve is of the utmost importance. Since our inception 50 years ago, we have been – and remain – steadfastly committed to doing our part to create a safe and positive environment for our participants’ physical, emotional, and social development, and promoting an environment free from abuse and misconduct. Varsity has a zero tolerance for abuse in its programs, events, and associated business activities. Varsity is committed to reporting all suspicions, allegations, and incidents of abuse in full accordance with local laws and reporting requirements. Learn more at Our Commitment to Safety - Varsity.com.

Work Type: Primarily remote with required travel to venues and to attend regional in office meetings. This is an Hourly, Full time Seasonal; Non-Exempt

COMPENSATION:

The standard hourly rate is $18.00-$20.00 an hour

Location: This position is available to candidates who are local to Varsity Spirit division offices in the following regions:

• Gainesville, FL
• Louisville, KY
• Baltimore, MD
• Houston, TX
• Phoenix, AZ

Work Hours: 40 hours per week October through May; PT hours out of season.

Travel Requirement: Event travel and attendance at staff meetings & trainings is required. Event travel will include overnight stays for events. As part of the event operations team during the event season which runs from October thru May this role is expected to be available to work 2-3 weekends per month.

HOW YOU WILL MAKE AN IMPACT 

Scoring Support Specialist reports to the Scoring Experience Supervisor or Judge Operations Supervisor. Event travel and attendance at staff meetings & training is required.

Scoring Support Specialist is an important member of our Varsity Spirit Scoring team, responsible for answering judges and customer scoring questions before, during and after all Varsity Spirit Events. 

WHAT WILL YOU DO:

• Assist staffing judges at Varsity Spirit events in their region using UKG.
• Works closely with the regional offices to ensure the proper number of judging panels are supplied for each event.
• Assist Judge Operations Specialist (JOS) to confirm judges for Varsity Spirit events, along with assisting with securing travel arrangements.
• Follow up with judges post event that need additional training based on knowledge-based issues.
• Plays a supporting role in Judges Training/Curriculum.
• Build and maintain strong relationships with Varsity Spirit judges.
• Assist with packing lists for judges supplies pre and post events.
• Assist with managing and booking travel for ALL judge staff.
• Assist Scoring Experience Specialist with all post event scoring concerns from events.
• Assist Scoring Experience Specialist following up with AccuScore Officials post event to identify the most frequently asked questions that need additional coaches and/or judges training.
• Works with the Scoring Experience Specialist to provide additional training to judges that need it
• Informs the National Scoring Director of any major scoring issues that affected rankings/bids at events.

Additional Job Functions:

• Serves in a support role at events.
• Assist with any Virtual Events in a Scoring Role.
• Work End of Season Events in a Scoring Role.
• MUST be available to work some combination of in-person MAJOR events, which include but not limited to the following:
  • Super Nationals
  • Grand Nationals
  • Regional Events
  • U.S. Finals (based on event participation)
  • Regional Summit, Youth Summit, Summit, and D2 Summit

QUALIFICATIONS 

KNOWLEDGE/SKILLS/ABILITIES

• Fluent in current scoring system.
• Strong familiarity with productivity tools such as Microsoft Office Suites. Strong fluency in Microsoft Excel and Google Forms.
• High level of customer service acumen.
• Excellent organizational skills with the ability to handle multiple tasks simultaneously.
• Exceptional communication and interpersonal abilities to interact with various stakeholders.
• Ability to work independently and collaboratively as part of a team.
• Strong problem-solving skills to handle unexpected customer issues effectively.

EDUCATION/EXPERIENCE

• Experience in and knowledge of current and previous scoring systems.
• Experience in the cheer and dance industry is preferred.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• While not participating in an event this job operates in a professional office environment. Largely a sedentary role with some filing requiring the ability to lift files, open filing cabinets and bending or standing on a stool as necessary. Ability to sit or stand for long periods through meetings and while operating office equipment, PC’s, laptop, telephone will be required.
• During events the ability to stand and walk for long periods of time (5 hours plus) is required. The ability to communicate with customers and colleagues using the following but not limited to radio, walkie talkie, text message and email is required.
• The ability to lift, bend, push, pull and manipulate equipment that is a minimum of 30 lbs. is required.

#LI-SD1

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job.

JOIN THE BEST TEAM IN SPORT & SPIRIT

At Varsity Brands, we believe every student deserves the opportunity to succeed and every educator wants to make a difference. It takes a team to make a real impact, and through our two divisions – BSN SPORTS and Varsity Spirit – and our network of 6,000+ employees and independent representatives, we are proud to partner with a wide range of educational institutions and club and professional sports to transform the student journey in SPORT and SPIRIT.

OUR VALUES

Service - We lead with heart. We champion community.

Passion - We love what we do. It fuels our purpose.

Integrity - We do what we promise. We own our actions and decisions.

Respect - We earn it by giving it. Because everyone deserves it.

Innovation - We never stop striving to be better. For ourselves and our community.

Transparency - We are committed to openness and honesty in everything we do.

OUR BENEFITS

We are committed to putting you and your families first. For benefits eligible roles, we offer a variety of choices and costs as well as program enhancements that align with our responsibility to elevate the employee experience. Some of our offerings include:

• Comprehensive Health Care Benefits
• HSA Employer Contribution/ FSA Opportunities
• Wellbeing Program
• 401(k) plan with company matching
• Company paid Life, AD&D, and Short-Term Disability
• Generous My Time Off & Paid Holidays
• Varsity Brands Ownership Program
• Employee Resource Groups
• St. Jude Partnership & Volunteer Opportunities
• Employee Perks including discounts on personal apparel and equipment!

Varsity Brands companies are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, gender, sexual orientation, gender identity, veteran’s status, age or disability.