Jr Risk Specialist

The Role

We are looking for a Jr. Risk Specialist to innovate, win, and grow with us in Portsmouth, NH/Hybrid or Remote in the U.S. if on EST or CST Time Zones.

The Jr. Risk Specialist will be primarily responsible for authenticating sensitive business and bank account data for Paymode customers by applying investigative and analytical techniques to mitigate risk and fraud. You will be working in our proprietary systems as well as leveraging online public and private third-party research tools to validate the details of new network vendors.

Daily tasks include, but are not limited to, performing research to resolve any discrepancies in applications, independent caseload management following policies and best practices, and escalating unverifiable or suspicious application details to cross-functional teams for in-depth risk analysis and review.

How you’ll contribute:

• Review and authenticate data elements of a Paymode Network application for B2B (Business-to-Business) Vendors to accept future payments through Paymode and continuously grow the network
• Process digital payment applications: ensuring information is complete and accurate, and working with customers (via phone and email) to obtain missing information
• Analyze data elements for discrepancies and red flags for potential counterfeit instruments
• Investigate suspicious activity to mitigate risk and identify fraudulent schemes such as account takeover attempts and business identity theft
• Utilize web research and 3rd Party data tools/APIs to validate and investigate discrepancies in new customer information to mitigate risk
• Promote a risk-aware culture; ensure efficient and effective risk and anti-fraud practices by adhering to required policies and procedures
• Interact with various levels of Leadership to clarify requirements and collaborate on process improvements

If you have the attributes, skills, and experience listed below, we want to hear from you!

• 1+ year of experience in a position reviewing and analyzing sensitive information (ideally financial)
• Effective communication (verbal/written) and customer service skills
• Adaptable self-starter with the ability to work independently as well as part of the team
• Detail-oriented, organized, and able to work well under pressure with a sense of urgency
• Experienced computer skills and proficient with Microsoft Office software
• A curious puzzle solver with analytical, research, and problem-solving skills
• Experience working in Banking, AML (Anti Money Laundering), Fraud, KYC (Know Your Customer) Due Diligence, on-boarding commercial clients, reviewing various business documentation highly preferred
• Experience with LexisNexis is preferred, but not required
• High School Diploma or GED required; Bachelor’s Degree in Criminal Justice, Criminology, Law, Accounting, Business, or similar course of study preferred (Not Required).