Chicanos Por La Causa, Inc. (CPLC) is a community development corporation committed to building strong, healthy communities as a lead advocate, coalition builder and direct service provider. CPLC promotes positive change and self-sufficiency to enhance the quality of life for the benefit of those we serve.CPLC has been committed to serving communities in Arizona since its inception in 1969. Since then , CPLC has grown to be one of the largest community development corporations (CDC) serving Arizona, Northern New Mexico and Nevada. CPLC was ranked the third largest Hispanic non-profit in the country in 2014 by Hispanic Business Magazine. CPLC serves over 190,000 individuals annually, of which approximately 65% are low-income. CPLC offers the promise of opportunity through its four distinct yet integrated service areas: Housing, Health and Human Services, Economic Development and Education. Some of the programs included in these areas are housing counseling, clinical counseling, community revitalization, and charter schools. Currently CPLC has 32 sites throughout Arizona serving Latino and Native American communities and rural areas in a culturally and linguistically competent manner. While CPLC’s core competency is serving the Latino community, the agency helps all individuals regardless of age, ethnicity, sexual orientation or religion.

Job description

Position Summary

The Intake Specialist is responsible for managing the intake process for guests at the shelter, maintaining accurate records of all interactions and service provisions, and supporting guests in accessing necessary resources and services. This role involves the use of the Homeless Management Information System (HMIS) for data entry and reporting, coordinating with external agencies to ensure a safe environment for both guests and pets, and assisting guests with the completion of assessments such as the VI-SPDAT. The Intake Specialist plays a critical role in ensuring a smooth transition for guests into the shelter and supporting their pathway towards stable housing.

Minimum Qualifications And Competencies

High school diploma or equivalent; additional education in social work, human services, or a related field preferred
Previous experience working with individuals experiencing homelessness or in a supportive housing setting is highly desirable
Proficiency in using HMIS or similar client management systems for data entry and reporting
Strong understanding of trauma-informed care principles and a commitment to applying them in practice
Ability to work effectively with diverse populations and demonstrate cultural competency
Excellent communication, organizational, and problem-solving skills
Ability to maintain professionalism and confidentiality in a fast-paced, high-stress environment
Valid driver’s license and ability to travel locally as needed
Ability to assess and respond to clients' needs with sensitivity, creating a supportive space that acknowledges the effects of trauma on behavior and communication