Customer Service Representative

I’m helping The Clark Team find a top candidate to join their team full-time for the role of Customer Service Representative.

You'll deliver exceptional client support, managing inquiries, scheduling, and administrative tasks.

Compensation:

USD 68K - 168K/year

Location:

Remote: United States

Mission of The Clark Team:

"The Clark Team is now proud to be part of the #1 Real Estate Office in Riverside County — Keller Williams Realty Corona. Keller Williams is not only the leading real estate company in the U.S., but also holds the #1 position globally. Backed by a full team of real estate experts, we are fully equipped to meet your needs. We look forward to the opportunity to work with you!"

What makes you a strong candidate:

• You are proficient in Email management, CRM tools.
• You have +3 years experience in Customer service.
• English - Fully fluent

Responsibilities and more:

About us:

At The Clark Team, we are passionate about helping people find their perfect place to call home. As a trusted name in real estate, we pride ourselves on providing a seamless, personalized experience for our clients across every step of the buying, selling, and leasing journey. We're looking for a proactive and personable Customer Service Representative to join our team and help us deliver exceptional support to our clients and agents.

Key responsibilities:

* Serve as the first point of contact for client inquiries via phone, email, and in-person.

* Provide prompt, accurate, and friendly responses to questions about listings, appointments, and services.

* Schedule property showings, coordinate with agents, and assist with calendar management.

* Support the sales team with administrative tasks, such as preparing documents, updating CRM systems, and maintaining records.

* Resolve client concerns or route them appropriately to ensure swift resolution.

* Monitor and respond to online inquiries and maintain a professional tone across platforms.

* Contribute to a welcoming and efficient office environment.

Qualifications:

* 1–3 years of customer service experience (real estate or administrative experience is a plus).

* Excellent verbal and written communication skills.

* Strong organizational skills and attention to detail.

* Comfortable with technology, including CRM platforms, email, and scheduling tools.

* Friendly, professional demeanor with a passion for helping people.

* Ability to multitask and work in a fast-paced environment.

Why join The Clark Team?

* A collaborative, supportive team culture.

* Growth opportunities in the real estate industry.

* Ongoing training and mentorship.

* Competitive compensation and benefits.

* The opportunity to make a real impact on clients' lives.

Job benefits:

• Why Join The Clark Team?
• A collaborative, supportive team culture.
• Growth opportunities in the real estate industry.
• Ongoing training and mentorship.
• Competitive compensation and benefits.
• The opportunity to make a real impact on clients' lives.