The Assistant Property Manager is a key position in the overall success of the Property Management team. The position will handle all tenant requests and dispatch the appropriate service members as well as assist all personnel in a variety of tasks. This position will assist with the oversight of daily activities of the assigned facilities by ensuring they are efficiently maintained, reports are updated, and tenant issues are resolved. Must have the ability to work from different office locations on assigned days.
Specific Duties and Responsibilities:
Tenant Services:
Assist the Property Managers with tasks associated with the day-to-day operations of the facilities.
Process and fulfill tenant requests for special or extra services.
Assist with correspondence between the Management Team and the tenants.
Provide routine physical inspection of the properties and follow up with the Property Manager on all items.
Handle delinquency calls, involving the Property Manager when the issue needs escalation.
Be a Point of Contact (POC) for all property management and maintenance issues.
Dispatch tenant work orders and enter accurate and timely updates to the work order system.
Maintain property vendor list.
Maintain rent rolls for all properties assigned and update monthly.
Assist the Property Manager with tenant move in and move out.
Administrative Duties:
Provide clerical support to the Property Manager and on-site owner representatives.
Copy and distribute monthly tenant statements.
Distribute tenant memos and maintain the appropriate backup.
Maintain and update as necessary all tenant contact information, after-hours access lists and emergency contact information as well as a master tenant contact e-mail address listing.
Handle miscellaneous assignments as requested.
Additional Responsibilities:
Maintain documentation to support procedures related to job functions.
Become familiar with all tenant leases, annual budgets and physical aspects of the properties.
Be able to drive between office and the properties to perform various functions
Qualifications
Education: Bachelor’s degree preferred, candidate for a professional real estate designation (RPA, CPM, CCIM etc.)
Experience: Minimum 1-year Commercial Real Estate Office or related experience. Ability to multi-task with individuals and organizations.
Skills And Knowledge
Excellent verbal and written communication skills; ability to analyze problems, develop and support solutions and support solutions; ability to interact with all levels of personnel; ability to work independently in a fast-paced environment. PC and internet literate with knowledge of Microsoft Office, Advanced proficiency in MS Excel, Outlook; detail oriented with a high degree of accuracy; familiar with property management accounting software Yardi is desirable.
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We are a commercial real estate firm that genuinely cares about our clients.
We are stacked with great talent and each one of us is empowered to go the extra mile to deliver top-notch service to our customers. Our team takes immense pride in building strong relationships and ensuring that our clients’ needs are met with dedication and excellence.
The Assistant Property Manager is a key position in the overall success of the Property Management team. The position will handle all tenant requests and dispatch the appropriate service members as well as assist all personnel in a variety of tasks. This position will assist with the oversight of daily activities of the assigned facilities by ensuring they are efficiently maintained, reports are updated, and tenant issues are resolved. Must have the ability to work from different office locations on assigned days.
Specific Duties and Responsibilities:
Tenant Services:
Assist the Property Managers with tasks associated with the day-to-day operations of the facilities.
Process and fulfill tenant requests for special or extra services.
Assist with correspondence between the Management Team and the tenants.
Provide routine physical inspection of the properties and follow up with the Property Manager on all items.
Handle delinquency calls, involving the Property Manager when the issue needs escalation.
Be a Point of Contact (POC) for all property management and maintenance issues.
Dispatch tenant work orders and enter accurate and timely updates to the work order system.
Maintain property vendor list.
Maintain rent rolls for all properties assigned and update monthly.
Assist the Property Manager with tenant move in and move out.
Administrative Duties:
Provide clerical support to the Property Manager and on-site owner representatives.
Copy and distribute monthly tenant statements.
Distribute tenant memos and maintain the appropriate backup.
Maintain and update as necessary all tenant contact information, after-hours access lists and emergency contact information as well as a master tenant contact e-mail address listing.
Handle miscellaneous assignments as requested.
Additional Responsibilities:
Maintain documentation to support procedures related to job functions.
Become familiar with all tenant leases, annual budgets and physical aspects of the properties.
Be able to drive between office and the properties to perform various functions
Qualifications
Education: Bachelor’s degree preferred, candidate for a professional real estate designation (RPA, CPM, CCIM etc.)
Experience: Minimum 1-year Commercial Real Estate Office or related experience. Ability to multi-task with individuals and organizations.
Skills And Knowledge
Excellent verbal and written communication skills; ability to analyze problems, develop and support solutions and support solutions; ability to interact with all levels of personnel; ability to work independently in a fast-paced environment. PC and internet literate with knowledge of Microsoft Office, Advanced proficiency in MS Excel, Outlook; detail oriented with a high degree of accuracy; familiar with property management accounting software Yardi is desirable.