Offer summary

Qualifications:

At least 3 years of experience as an Executive Assistant or similar role., Strong organizational, multitasking, and communication skills., Experience with SOP development and documentation., Proficiency in Microsoft Office, Google Workspace, and project management tools like Asana or Trello..

Key responsibilities:

Provide high-level administrative support to the executive team, including calendar and email management.

Prepare reports, presentations, and internal communications.

Assist in project coordination and follow-ups across departments.

Conduct franchise compliance and quality checks, and assist in SOP development and refinement.

Job description

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

3+ years of experience as an Executive Assistant, Operations Coordinator, or similar role.

● Exposure to franchise operations, quality assurance, or compliance preferred. ● Excellent organizational, multitasking, and communication skills. ● Experience in SOP development and documentation. ● Proficient with Microsoft Office, Google Workspace, and modern project management tools (e.g., Asana, Trello, or similar)..

Core responsibilities:

Provide high-level administrative assistance to the executive team, including calendar management, email coordination, travel bookings, and meeting preparations. ● Prepare reports, presentations, and internal communications as needed. ● Assist in project coordination and follow-ups across various departments. ● Conduct regular franchise compliance and quality checks in line with established Standard Operating Procedures (SOPs). ● Audit and report on franchisee adherence to brand, operational, and service standards. ● Flag issues and work closely with relevant teams to address and resolve non-compliance. ● Review, refine, and document existing SOPs related to franchisee support and compliance. ● Develop new Offshore SOPs to support the setup of a structured offshore franchise support and compliance function. ● Identify operational gaps and suggest improvements to enhance franchisee experience and consistency.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!

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