Unlock Premium Benefits Today!
🚀 Elevate your career with priority access.
Stand out to top recruiters with Jobgether Priority Access:
  • ✅ Top Match: We help you identify job offers where you're a perfect fit.
  • ✅ Exclusive Referral Service: Connect directly with recruiters as a Jobgether Certified Premium User.
  • ✅ Personalized Feedback: Receive feedback and expert guidance on applications, and have your profile manually reviewed.
Go Premium

Onboarding Specialist

extra holidays - extra parental leave - fully flexible
Work set-up: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
Philippines

Offer summary

Qualifications:

Experience with onboarding processes and client-facing roles., Proficiency with tools like Zendesk, Tango, Notion, Loom., Strong organizational and communication skills., Attention to detail and ability to empower clients to resolve issues independently..

Key responsibilities:

  • Lead client onboarding and training sessions.
  • Provide customer support and troubleshooting assistance.
  • Create and maintain onboarding documentation and processes.
  • Gather feedback to improve onboarding workflows.

GrowthAssistant logo
GrowthAssistant Human Resources, Staffing & Recruiting Small startup https://growthassistant.com/
2 - 10 Employees
See all jobs

Job description

GrowthAssistant is looking for a proactive, detail-oriented team player to lead our client onboarding and support processes. In this client-facing role, you’ll guide new users through our platform, provide top-tier customer support, and continuously improve our onboarding workflows based on real-time feedback.
 

Company Benefits:

  • Work from home
  • PTO and Paid Holidays
  • Health insurance
  • Salary Range: PHP70-80K/month

Core Tasks:
 
• Client onboarding and training
• Customer support and troubleshooting
• Documentation and reporting
• Create a client-facing process for onboarding; maintain and edit process based on feedback from clients and internal team

Must-Haves:

• Experience with tools: Zendesk, Tango, Notion, Loom
• Strong organizational skills
• Strong, professional communication skills
• Strong attention to detail
• Team player
• Empower clients to independently resolve issues in the future
• Experience with onboarding in the past
• Client-facing experience

Nice-to-Haves:

• Familiarity with/previous experience with the automotive industry (specifically luxury brands like Audi, Genesis)

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Client ServicesClient ServicesNotion (Software)ZendeskAutomobile Dealership

Other Skills

  • Customer Service
  • Communication
  • Organizational Skills
  • Teamwork
  • Detail Oriented
  • Problem Solving
Are you interested?

Related jobs

See more jobs