Sales Operations Manager

Company Overview

Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solution to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing.

Job Purpose and Role

We are seeking a dynamic and results-oriented Sales Operations Manager to be a hands-on sales person and help lead our sales team. An ideal candidate is passionate about healthcare technology and is driven to exceed sales targets while delivering exceptional client experiences.  

Job Duties and Responsibilities

• Execute and oversee end to end sales process to position WRS Health capabilities using a consultative/solution selling approach
• Foster strong relationships with key stakeholders and decision-makers at prospective clients, understanding their business challenges and objectives.
• Develop innovative strategies to improve customer experience and lead conversion, utilizing insights from HubSpot CRM data and customer feedback.
• Monitor sales performance, track KPIs, and analyze sales data in HubSpot to identify trends and opportunities for improvement.
• Track sales-related discussions and next steps with prospective customers
• Maintain accurate data entry and track all sales activities within HubSpot CRM.
• Assist with the setup and optimization of automated workflows within HubSpot.
• Prepare regular reports and presentations for senior management, outlining sales achievements, challenges, market trends, and recommendations for growth.
• Oversee the development and management of a robust sales pipeline, ensuring accurate forecasting and timely updates on sales opportunities and activities
• Optimize the sales process and experience from pre-sale to post-sale.
• End-to-end management of revenue-generating partnerships, including pipeline development, sourcing (inbound, outbound, long-term strategic), deal viability evaluation, business term negotiations, and deal operationalizing.
• Actively engage with networking contacts, professional affiliations, industry groups and related Centers of Influence.
• Maintain a deep understanding of the consumer market, usage patterns and overall competitive landscape. 

Qualifications

• Bachelor’s degree in Business Administration or equivalent is required. Master’s degree in Business Administration is preferred.
•  With minimum of 5 years selling experience in IT preferably handling software or SaaS solutions
• Excellent track record in selling Software / SaaS solutions, preferably in Healthcare industry
• Proven experience in HubSpot, specifically in setting up sales workflows
• Demonstrated success in consultative and solution-oriented selling in a B2B, SaaS environment
• Proven track record to meet and/or exceed business targets
• Knowledge of using social media platforms for customer acquisition
• Strong analytical skills and data driven decision making
• Strong leadership and team management skills with a focus on driving results through collaboration and motivation.
• Excellent communication and interpersonal skills, with the ability to effectively present and negotiate at all levels.

Location: Remote
Hours:  Available during standard US business hours (9am-5pm EST or 8:30am-4:30pm EST)

This job description is intended to describe the general requirements for the position.  It is not a complete statement of duties, responsibilities or requirements.  Other duties not listed here may be assigned as necessary to ensure proper operations of the department.

WRS Health is an equal opportunity employer