Client Service Associate

Department: Vibes And Verbs

Location: Austin, TX

Compensation: $52,000 - $60,000 / year

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  Act as the first point of contact for client requests, inquiries, and concerns
  
  
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  Ensure timely and accurate responses to client communications
  
  
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  Maintain client records and manage service agreements
  
  
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  Coordinate with internal teams to meet client expectations
  
  
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  Prepare service reports and assist in client onboarding
  
  
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  Identify areas for service improvement and contribute to client satisfaction strategies
  
  
  
  

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  Bachelor's degree in Business, Communications, or a related field (or equivalent experience)
  
  
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  1-3 years of experience in client service, customer support, or administrative roles
  
  
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  Strong interpersonal and communication skills
  
  
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  Detail-oriented with excellent organizational abilities
  
  
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  Proficiency in Microsoft Office Suite and basic CRM tools
  
  
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  Ability to manage multiple priorities in a fast-paced environment
  
  
  
  

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  Competitive salary ($52,000 – $60,000 annually)
  
  
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  Opportunities for professional growth and development
  
  
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  Health, dental, and vision insurance
  
  
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  Paid time off and holidays
  
  
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  Collaborative and supportive work environment
  
  
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  On-site training and mentorship