Facilities Assistant

ROOF ABOVE

Roof Above is NC’s most comprehensive homeless service provider. Our mission is to unite our community to end homelessness, one life at a time. Focusing on individuals experiencing homelessness, Roof Above offers everything from street outreach to shelter to Rapid Rehousing to Permanent Supportive Housing. Roof Above’s services and programs reach over 1,300 individuals every day across nine campuses in Charlotte. Roof Above was born through the merger of Urban Ministry Center and Men’s Shelter of Charlotte in 2019.

Position Summary

We are currently recruiting a FT Facilities Maintenance Technician with maintenance experience or training. The Facilities Maintenance Technician will be responsible for the maintenance of facilities & equipment of Roof Above Properties. Therefore, passion, respect, and an understanding that this job directly provides daily support for those served by our mission is a must.

Essential Functions

• Execute work orders in a timely fashion and report any delays immediately to supervisor
• Perform preventative and reactive maintenance tasks as assigned by Facility Manager
• Execute electrical and plumbing repairs, maintenance, and installations
• Perform handyman work functions to include painting, carpentry, and masonry work.
• Communicate to facility manager site conditions and concerns
• Communicate with staff and/or tenants on work order process
• Be willing, on occasion, to perform humble tasks as they relate to the nature of our work
• Be positive support of all Roof Above programs and staff
• Be good stewards of all Roof Above property
• Aligned to and fits with our organizational values:
• Heart for the Work
• We choose this work and embrace this place.
• We practice radical compassion.
• We each do our unique part to end homelessness.
• Participates in staff meetings, training, and development activities as directed.
• Performs other major maintenance duties as directed by supervisor or leadership.
• Perform other duties as assigned.
• Deep commitment to Roof Above core values
  
  

Education, Experience And Skills Required

• High school diploma or GED required.
• 1+ years of experience in facility maintenance or a related field preferred.
• Basic knowledge of building systems (electrical, plumbing, HVAC, etc.).
• Ability to use hand and power tools safely.
• Good physical stamina: ability to lift up to 50 lbs and perform physical tasks.
• Strong attention to detail and problem-solving skills.
• Effective communication and teamwork abilities.
• Valid driver’s license and reliable transportation are required.
  
  

WORKING ENVIRONMENT

• Work is performed both indoors and outdoors.
• Exposure to varying temperatures, noise levels, and occasionally hazardous materials.
• May require evening, weekend, or on-call availability depending on facility needs.
• Ability to tolerate physical contact with, use of, and in close proximity to approved cleaning chemicals and supplies.
• Daily schedule of first shift, Monday- Friday with breaks and meal periods.
  
  

Our Values

Heart for the Work

• We choose this work and embrace this place.
• We practice radical compassion.
• We each do our unique part to end homelessness.
  
  

Solution-Oriented

• Grounding ourselves in what we know, we imagine what is possible.
• We are intentional about getting the right people involved and we move towards effective action.
• We are exhaustive in our search for solutions.
  
  

Bring Our Best

• We practice self-care, self-awareness, and safety.
• We recognize what we need to let go of to move forward.
• We exercise diligence and grit.
  
  

Value Others

• We honor the profound worth of each life and our work reflects it.
• We meet people where they are and approach others with genuine curiosity.
• We know we can’t do it alone. We are stronger and smarter together.
  
  

Roof Above is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees