Data Entry Customer Service

Department: Bold MK

Location: Austin, TX

Compensation: $17.25 - $23.00 / hour

• Accurately enter and maintain customer data in the company database.
• Respond to customer inquiries via phone, email, or chat in a timely manner.
• Resolve customer issues and provide reasons for discrepancies while ensuring customer satisfaction.
• Verify and update existing customer records in a meticulous manner.
• Assist in generating reports based on customer data and feedback for management review.
• Collaborate with other departments to ensure data accuracy and improve workflows.
  
  

• High school diploma or equivalent; additional qualification in Office Administration is a plus.
• Proven experience in data entry or customer service roles.
• Strong attention to detail and excellent organizational skills.
• Ability to communicate effectively both verbally and in writing.
• Proficiency in MS Office Suite and data entry software applications.
• Ability to manage multiple tasks efficiently and meet deadlines.
  
  

• Competitive salary and potential bonuses.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for professional development and career growth.
• Supportive team environment.