Area Manager, Gold Coast

Design Your Future at PVH

Why PVH?

• Generous discounts on all brands - Calvin Klein, Tommy Hilfiger & Van Heusen
• Paid Parental Leave Scheme as per Company Policy
• Summertime hours schedule
• Corporate discount with Medibank
• Employee activities calendar
• Annual Flu Shot Clinic
• Free membership to Headspace meditation app
• Access to Employee Assistance program
• Referral bonus
• Strong focus on Corporate Responsibility
• Inclusive, diverse, and equal opportunity employer

About the role

The Area Manager is responsible to lead, manage, coach, and inspire the PVH retail and wholesale direct to consumer teams to optimise sales, profitability and maximise location presence through the delivery of exceptional customer service and instore presentation.

You will foster an inclusive workplace culture and support diversity, equality and inclusion initiatives for your team. You will play a pivotal role in driving the day-to-day operations of the stores, developing store leadership, and representing the PVH brand values.

Reporting to the State Manager, this is a full-time permanent role, working for the Calvin Klein, Tommy Hilfiger and Van Heusen retail and wholesale teams across multiple locations on the Gold Coast.

Duties & Responsibilities

• Embody and champion PVH’s values and leadership behaviours, fostering a high-performance culture and team.
• Provide leadership and operational guidance to the store teams ensuring best practice operations, including training, direct labour management, succession planning, execution of in store activations/initiatives and retail KPI achievement.
• Foster a positive, inclusive and consumer-first culture environment across all teams, aligned with the company’s values and customer service experience.
• Recruit, onboard and mentor store teams to build team capability and bench strength for future growth whilst increasing and ensuring retention.
• Deliver and exceed sales, profit, and KPI budgets / targets across all stores under your control, including all free standing and SIS locations.
• Drive financial accountability across FSS and SIS locations, by managing labour scheduling, payroll budgets, operational expenses and P&L performance in line with budget and latest estimates.
• Analyse weekly, monthly, quarterly and year to date, key KPIs with KEPLER reporting and centre statistics, identifying opportunities for growth and completion of action plans to drive savings and improvements across the channels.
• Conduct both virtual and instore visits to stores, providing leadership and support to the instore teams, ensuring both compliance and operational standards are being adhered too.
• Oversee the coordination of rosters, payroll, and team deployment to maximise productivity while staying within budget.
• Work proactively with brand and logistic teams regarding stock issues including capacity, ranging / stock mix, pricing, markdowns and transfers, to maximise instore sell through.

About You

• Minimum 3 years’ proven experience in multi-site management, within the retail fashion / apparel industry.
• Extensive experience and knowledge of the general retail award, workplace health and safety and general Fair Work employment legislation.
• Multi-channel experience - Full-Price, Outlet and high-volume experience essential.
• Familiarity with retail and workforce management systems, stock management, and operational workflows.
• Ability to lead, develop, inspire a positive and productive store management team.
• Exceptional leadership skills with the ability to drive and motivate performance through effective coaching skills and with a strong focus on succession planning.
• Highly organised, self-starter, who takes initiative without requiring constant feedback on performance.
• Ability to adapt and implement change, with a positive can-do attitude.
• Strong Brand Ambassador, a leader who is passionate with exceptional communication skills.
• Advanced computer literacy with MS Office, especially Excel.
• Clear and effective written and verbal communication skills.
• Strong analytical skills and a problem-solving attitude with the ability to understand and analyse sales performance metrics.
• Proactive and solutions orientated mindset always acting with integrity.
• Strong time management skills and confidence in prioritising and working to tight deadlines.
• Flexible for local and interstate travel, current driving licence and own vehicle.

About The Company

PVH is one of the world's largest and most admired fashion companies, connecting with consumers in over 40 countries. Our global iconic brands include Calvin Klein, TOMMY HILFIGER and our Heritage Brands. Our 140-year history is built on the strength of our brands, our team and our commitment to drive fashion forward for good. That's the Power of Us. That's the Power of PVH.

We thank all applicants in advance as only successful applicants will be contacted for an interview.

PVH is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications, ensuring a strong corporate commitment to inclusion and diversity.