Offer summary

Qualifications:

2-5 years of experience in full cycle or post-sale support roles, preferably in insurance or B2B SaaS., Strong ability to support customers through digital product journeys, including implementation and technical support., Excellent problem-solving skills to disqualify misaligned partners and prioritize growth opportunities., Ability to thrive in a startup environment, demonstrating adaptability, collaboration, and a positive attitude..

Key responsibilities:

Qualify prospective insurance agency partners to ensure mutual profitability.

Accelerate onboarding and development of new agency relationships, including training.

Conduct business reviews with agency principals to identify growth opportunities.

Troubleshoot and resolve technical and transactional partner issues.

Job description

At Honeycomb, we're not just building technology , we’re reshaping the future of insurance.

In 2025, Honeycomb was ranked by Newsweek as one of “America’s Greatest Startup Workplaces,” and Calcalist named it as a “Top 50 Israel startup.”

How did we earn these honors?

Honeycomb is a rapidly growing global startup, generously backed by top-tier investors and powered by an exceptional team of thinkers, builders, and problem-solvers. Dual-headquartered in Chicago and Tel Aviv (R&D center), and with 5 offices across the U.S., we are reinventing the commercial real estate insurance industry, an industry long overdue for disruption. Just as importantly, we ensure every employee feels deeply connected to our mission and one another.

With over $55B in insured assets, Honeycomb operates across 18 major states, covering 60% of the U.S. population and increasing its coverage.

If you’re looking for a place where innovation is celebrated, culture actually means something, and smart people challenge you to be better every day - Honeycomb might be exactly what you’ve been looking for.

ARSM California

What You’ll Do:

Qualify prospective insurance agencies, ensuring they will act as collaborative
partners that confidently and profitably exceed production requirements
Drive appointment process of qualified agencies, minimizing contracting and
setup time while accelerating path to production
Onboard and develop new agency partner relationships, leading agency
onboardings and extending to existing producer trainings
Conduct business reviews with agency Principals, identifying opportunities to
improve efficiency and profitability while driving enhanced growth
Troubleshoot and resolve partner issues of both technical and transactional
nature
Solicit feedback from Producers as to how our technology platform and insurance
coverages can better meet their needs, and work with our Product team to make
those enhancements a reality
Parlay Producer relationships and value-adds into additional sales opportunities
Earn variable sales compensation for meeting and exceeding growth, customer
satisfaction, and other quantifiable targets
Make an incredible impact in advancing the state of the $22B habitational
insurance industry!

Basic Requirements:

2-5 years of experience in a full cycle or post-sale support capacity partnering
with customers of insurance or B2B SaaS products
Demonstrated excellence supporting customers through the full digital B2B
product journey (implementation, product education, technical support, billing,
etc.)
Knack for disqualifying misaligned prospective partners while prioritizing efforts
on new partners that will maximize growth
Aptitude to resolve customer issues of both technical and transactional nature
Ability to thrive in a startup environment - effectively adapting to changes,
collaborative problem solving, excellent follow-through and collaboration, positive
can-do attitude
Demonstrated intellectual curiosity - eager to learn constantly, bring authentic
self to work and ready to embrace diverse ways of thinking and working
Experience in or knowledge of the insurance industry experience, particularly
working with agents/brokers of commercial Property & Casualty and Habitational
insurance product offerings is helpful, but not required
Must live in California
Travel up to 25% of the time