Offer summary

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience., At least 5 years of experience as a Systems Engineer in a corporate IT environment., Experience with Identity and Access Management, including Single Sign-On and multi-factor authentication, especially in Okta., Knowledge of system integrations via APIs, webhooks, and pre-built connectors..

Key responsibilities:

Diagnose and troubleshoot network and software issues to ensure minimal disruption.

Implement and manage IT solutions to improve operational efficiency.

Collaborate with cross-functional teams to understand their IT needs and deliver appropriate solutions.

Automate processes and develop scalable IT infrastructure to support organizational growth.

Job description

At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.

GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.

The application window will be open until at least July 18, 2025. This opportunity will remain online based on business needs which may be before or after the specified date.

At GFiber, our Information Systems and Technology plays a crucial role in enhancing employee productivity and efficiency across all departments. We are dedicated to delivering quality support while fostering a strong business partnership and ensuring seamless project deliverables. Together, we focus on delivering innovative solutions that empower our colleagues and drive the organization forward.

Role Description

As a Senior IT Systems Engineer, in the IT Corp team, your role is pivotal in ensuring smooth operations and comprehensive support for cross-functional teams within GFiber. You'll drive efficiency by automating processes and leveraging your technical support expertise, strategic mindset, and leadership abilities to implement IT solutions across our expanding organization.

In this role, you'll:

Foster strong relationships with cross-functional teams to deeply understand their business processes and IT needs.
Diagnose and troubleshoot network and software issues promptly, ensuring minimal disruption to operations.
Resolve complex hardware, software, and networking challenges efficiently to maintain high availability.
Proactively identify opportunities for IT solutions that streamline operations and enhance productivity.
Collaborate with stakeholders to implement scalable IT systems and infrastructure solutions.

At a minimum we'd like you to have:

Bachelor's degree in Computer Science, Information Technology, or related field; or equivalent practical experience.
5 years of experience as a Systems Engineer in a Corporate IT environment.
Experience implementing and managing Identity and Access Management including Single Sign-On, multi-factor authentication, role-based access control, and identity lifecycle management in Okta.
Experience implementing workflow automations through Okta Workflow.
Experience implementing system integrations through API’s, webhook, and pre-built connectors.

It's preferred if you have:

8 years of experience as a Systems Engineer in a Corporate IT environment.
Experience with scripting languages (Python, Javascript, Powershell, etc.) to deploy advanced system integrations.
Experience in managing operating systems (e.g., Windows, ChromeOS, MacOS).
Experience with device management solutions (e.g., Kandji, Intune, Workspace).
Experience managing multiple identity management solutions (e.g., Okta, Entra ID).
Experience with data manipulation and transformation between systems including JSON and various data types.

The US base salary range for this full-time position is between $136,000 - $198,000 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF).

It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.

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