Partnership Program Manager

Angi is seeking a Partnership Sales, Account Manager for our Enterprise Sales Team. This role will lay a solid foundation for our partnership customers, ensuring their continuous success.

The Enterprise Sales team is looking for a Partnership Sales Account Manager, who has a passion for seeking and developing building customer relationships by identifying areas of opportunity for growth and retention, finding creative solutions to customer concerns, and driving incremental business for their existing portfolio. The ideal candidate will be a hard-working, sales, and customer-success-driven individual with experience playing a pivotal role in creating significant revenue growth by driving relationships with large corporations and franchise model businesses. 

The Team:

The Strategic Partnerships team is responsible for growing and retaining revenue from Enterprise (Large Pro) partnerships. We work closely with our customers to provide guidance and best practices to improve success. We manage relationships that secure millions of dollars in revenue each year and play a pivotal role in the company's growth.

Responsibilities:

Your primary responsibility is to grow and retain revenue generated from the Enterprise relationships in your book of business. You will manage relationships with some of the largest contractors in the industry. Your day-to-day will involve collaborating with leaders of significant associations, manufacturers, and franchise networks on marketing strategies to help their members (service professionals) successfully use Angi to grow their businesses. Each strategic partner is different, and each approach is unique, so you start by analyzing the current relationship. Next, you’ll coordinate with vital internal groups to assemble optimal solutions through executive interactions. Finally, you will plan, attend, and execute user webinars, trade shows, and face-to-face meetings with your customers, leveraging new ideas and ultimately strengthening our partnerships through strategic and thoughtful plans.   

Essential Functions:

• Deliver on quarterly revenue growth goals from your book of business
• Analyze a portfolio of our most prominent service professional customers to identify growth and upselling opportunities
• Identify opportunities through sales campaigns, working internally with other departments to increase existing service professional revenue and creative options to increase retention and gain new business with the partner
• Think strategically to identify opportunities uniquely tailored to each customer in your portfolio with proactive outreach and offer solutions to grow accounts by maximizing Angi products & services to fit each customer’s needs
• Serve as the lead point of contact for all partner matters
• Serve as the lead point of contact for all customer matters (for AM role)
• Meet with customers regularly to provide insights and guidance, understand market trends, identify opportunities, and optimize the relationship with Angi.
• Forecast and track key account metrics (e.g., close rates, sales funnel process, and busy seasons)
• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Effectively communicate with management the status of accounts, including risks, opportunities, and any other anomalies that could positively or negatively impact the relationship

Desired Skills:

• BA strongly preferred
• You have 3+ years of Sales experience, maintaining a $10M+ book of business and/or proven work experience as an Account Manager, Sales Account Manager, Key Account Manager, Junior Account Manager, or relevant role
• Experience providing thought leadership to clients through best practices presentations, cost savings recommendations, diversity measures, and reporting 
• You have a proven ability to juggle multiple account management projects and responsibilities at a time while maintaining sharp attention to detail
• Ability to consult proactively with partners to boost revenue growth and profitability
• Proficiency in analyzing data with the ability to manipulate large data sets
• Accustomed to delivering objectives and measured on revenue growth, corporate and individual KPIs
• You have experience bringing tactical and strategic added value to marketing strategies and accounts on an ongoing basis
• Experience overseeing customer relationships, including negotiating contracts and agreements to maximize profits
• Solid experience with CRM Software (e.g., Salesforce, Zoho CRM, or HubSpot) and Microsoft and Google Suite
• Some travel required; 20-25%

Compensation:

• Average annual earnings of $115,000 - $125,000
  • Base Salary of $70,000 + quarterly bonus

Angi Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

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