Senior AI Solution Engineer

fully flexible
Work set-up: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

Master's degree or higher in Computer Science, Engineering, Physics, or related fields, with a focus on AI or data science., Proven experience in customer success or account management within a technology or AI environment., Strong understanding of AI technologies, including machine learning, deep learning, and AI system deployment., Excellent project management, communication, and relationship-building skills..

Key responsibilities:

  • Design and implement AI solutions tailored to customer needs.
  • Manage customer relationships and align product capabilities with client objectives.
  • Collaborate with technical teams to develop and deliver AI systems within deadlines.
  • Provide technical training and support to maximize solution value.

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Hivex SME https://hivex.tech
51 - 200 Employees
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Job description

We are in search of a highly proficient and driven Senior AI Solution Engineer to join our dynamic team. As a Senior AI Solution Engineer, your primary responsibility will be to ensure the success of our customers by crafting, creating, and implementing state-of-the-art AI solutions tailored to solve intricate real-world problems. Your role will revolve around fostering strong relationships with clients, grasping their objectives, and effectively aligning the capabilities of Aitomatics products with their desired outcomes. If you possess a dedication to customer satisfaction, adept strategic planning abilities, proficient project management expertise, a comprehensive understanding of AI technology, and a commitment to fostering expansion, we eagerly await your application.

About the Role:

  • Strategically manage customer relationships, acting as an advocate, aligning Aitomatic Product capabilities with customer objectives, and mitigating project risks.
  • Engage in the design of AI systems for industrial applications, staying updated with AI, machine learning, and data analytics trends.
  • Collaborate with customers to define problem statements, architect solutions, translate needs into actionable tasks, and manage project lifecycles, including roadmap planning, execution, and quality assurance.
  • Lead and collaborate with cross-functional technical teams to effectively develop and deliver solutions within deadlines.
  • Provide customers with technical solutions and training to maximize solution impact/value.

What Makes You a Good Fit:

Must-Have:

  • Proven customer success or account management experience in a technology company, with a preference for experience in AI or machine learning environments.
  • Exceptional ability to develop and maintain customer relationships.

  • Strong project management and communication skills.

  • Ability to understand complex customer needs and translate them into actionable, technical plans.
  • Comfort with data analysis and ability to use data to drive strategic decisions.

  • Solid understanding of AI technology, including a background in AI system development, Machine Learning and Deep Learning algorithms, and AI solution deployment.

Great-to-Have:

  • Experience in a start-up or fast-paced technology environment.

  • Proficiency in Python, AI/ML frameworks, and cloud computing platforms.

  • Experience with customer success and growing customer relationships.

  • Familiarity with industrial AI applications and the unique challenges they present.

Education:

Masters degree or higher in Computer Science, Computer Engineering, physics or other related disciplines, with a preference for specialization in AI, machine learning, or data science.


What we offer:

  • Attractive compensation and benefits commensurate with experience.

  • Daily lunch allowance of $15 per day, provided to each team member.

  • Overseas travel opportunities for training and working related, providing exposure to international projects and collaborations.
  • An employee-centric culture that values the skills and abilities of our team members, providing them with the necessary tools and resources to excel in their roles and advance in their careers.
  • A collaborative work environment that fosters teamwork, knowledge sharing, and innovation.
  • Flexible working hours

  • Fun team activities & outing

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Strategic Planning
  • Communication

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