Product Specialist

Job Description:

Product Specialist

ABOUT US

Easit AB is a Swedish software company with first-class consulting within system and business development. With in-house developed products for Enterprise Service Management and Data Management, we deliver powerful solutions to large companies and businesses for both the private and public sector. We’re situated in Sundsvall Stockholm, in Sweden, and have appr. 40 employees.

WHAT YOU’LL BE DOING

The product specialist creates, develops and implements work processes in our product Easit GO. The role can involve both permanent assignments with customers or shorter and parallel assignments in project form. The role works close to the customer, works proactively, and is a catalyst for ideas. The position is placed in Stockholm, Sweden.

ROLE RESPONSIBILTILES

Key Responsibilities:

• Develop and maintain long-term customer relationships

• Pay attention to customer needs and come up with solutions

• Configuration / adaptations in Easit GO

• Capture the customer's exact requirements in depth

• To run, facilitate and participate in workshops to find solution proposals for the customer

• Educate customers in the product Easit GO.

Key Skills & Experience:

• Proven previous experience as Product Specialist or similar

• Hold a degree or relevant qualification is desirable

• Excellent written and verbal communications skills, both in Swedish and in English

• Good understanding of technology and how it is applied in business

• A genuine IT interest

• Knowledge and experience within Microsoft programs, e.g.AD, Excel, Power BI and Azure

• Experience of working in processes

• ITIL certification is meritorious.

Personal Attributes:

• High degree of self-motivation

• Driven, High Energy and enthusiasm

• Honesty and integrity

• Strong customer service mindset

• Enjoys working in a team

• Be able to work independently.

WHY JONAS SOFTWARE?

• Be part of a dynamic and innovative global organisation.

• Competitive compensation and benefits package.

• Opportunities for career growth within our expansive portfolio.

• Join a collaborative environment that champions diversity, equity, and inclusion, creating a space where everyone can excel.

WHAT OUR EMPLOYEES SAY ABOUT US

See what our employees say about us in the highlights video from our Jonas Annual Business Awards 2023  https://www.jonassoftware.co.uk/insights and our ‘Every Person Matters’ video from our Jonas Annual Business Awards 2024 https://www.jonassoftware.co.uk/why-jonas/people-culture/

ADDITIONAL INFORMATION

LOCATION

• Remote or Office/Hybrid (ability to travel, sometimes at short notice)

• The position is based in Solna, Sweden.

BENEFITS

• Private Health Insurance

• Health Benefit 5 000 SEK yearly

• Contribution to you home internet connection.

• Mobile phone with 15 GB internet connection and free calls.

MUCH MORE THAN A BENEFIT

• Internal Learning & Development programmes 

• Internal Mentor programme

• Employee Assistance Program (EAP) and Mental Health First Aiders to support you

• Jonas Europe & Jonas Global networking events (JABAs, GROW, JSA). Join communities, build networks and collaborate with your colleagues across the Global Group.

OUR DEIB COMMITMENT

Our people define us and, at Jonas, we believe that diversity in all its forms enriches our organisation and drives innovation. We actively seek to create an environment where all employees feel valued, heard, and empowered to contribute their best work. We do not discriminate on the basis of any protected characteristic and are dedicated to providing equal opportunities for all. Come and be part of a team where your unique background and experiences are celebrated!

We strongly encourage applications from candidates of all backgrounds, including those from underrepresented groups such as women, ethnic minorities, people with disabilities, and LGBTQ+ individuals and we are committed to creating an interview and hiring process that is accessible and inclusive for everyone.

FLEX WORKS CULTURE

Here at Jonas Software UK & Europe, we see flexibility as a game-changer. We truly believe that working flexibly together helps to increase our innovation, growth and productivity, as well as supports our employees’ wellbeing and helps to provide great places to work.

For most roles, the following types of flexibility are usually possible: working location, number of hours/days worked, different start and finishing times, flexible lunch break arrangements, agreed core hours, flexible hours, an element of working from home.

Many of our employees work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

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More About Jonas Software:

Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals.  Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa.  Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.

IS THIS YOU?