Credit Analyst

Job Summary:

Summary

As a Credit Analyst, you will review submitted applications for approval, conditional approval, or decline using UACC’s lending guidelines, callback submitted applications that have been approved or conditionally approved through our automated decisioning process with a goal of capturing the contracts. This includes following up on applications with dealerships over the phone using UACC’s common sense lending approach which includes structuring and restructuring non-prime deals as needed. You will ensure that loan requests meet program and product specifications or counteroffer to a different product and/or program when appropriate. The Credit Analyst will review and analyze variances during the funding process. In addition, you will communicate decisions to appropriate individuals, uphold fair lending practices, and meet targets for productivity, quality and customer satisfaction; relationship management between the Dealership Body and the Sales/Marketing team play a large role in the day to day success of this position.

Essential Duties and Responsibilities

Primary responsibilities include, but are not limited to the following:

• Follow up with dealerships on automated decisioned applications in an effort to capture the contracts.
• Extensive phone communication with existing dealer partners.
• Ensure sales contracts meet program and guideline specifications or counteroffer to a different program to evaluate risk and price the application accordingly
• Build strong relationships with effective communication between the dealership body, sales/marketing team, and funders to gain credibility
• Ability to restructure figures as needed including negotiating to secure contracts.
• Evaluate credit reports, customer information, and application structure to make sound underwriting decisions for company profitability
• Ability to meet monthly goals for production, quality, and customer satisfaction
• Review and analyze risk of the contract by evaluating stability, ability, deal structure, and credit worthiness
• Utilize Credit experience to make appropriate credit decisions

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Knowledge of Consumer Auto Finance and/or underwriting experience highly preferred
• Working knowledge of consumer credit
• Bachelor’s degree preferred; Equivalent combination of education and experience may be substituted in lieu of degree
• Excellent communication and interpersonal skills. 
• Strong organizational and time management skills.
• Demonstrated ability to develop business relationships with customers (our dealers), sales/marketing team members, as well as peers.
• Strong negotiation skills. 
• Strong desire to achieve and succeed in a highly competitive market.
• High energy and engaging
• Above average work ethic and drive with the ability to work independently and with a team
• Strong problem solving skills

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Adaptability: Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
• Customer Service: Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance.
• Interpersonal: Focuses on solving problems, not blaming. Maintains confidentiality. Listens to others without interrupting. Keeps emotions under control. Remains open to others’ ideas and tries new things.
• Judgment: Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
• Oral Communication:  Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
• Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Computer Skills

Proficient in use of MS Office - Word, Excel, PowerPoint, SharePoint

Additional Compensation

• Bonus Potential
• Health Insurance
• Dental Insurance
• Flexible Spending Account
• Vision Insurance
• Life Insurance
• Paid Time Off
• 401(k) Matching

Commitment to Diversity and Equal Employment Opportunity

United Auto Credit Corporation, a wholly owned indirect subsidiary of Vroom, is an equal opportunity employer committed to creating and supporting a work environment where all employees can find their drive. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspectives and contributions. We believe our values of SPEED (Service, Progress, Employees, Engagement, and Development) are best realized in an environment, whether physical or virtual, where every individual has the ability to bring their whole selves to work and contribute fully.

UACC maintains a working environment that encourages mutual respect and promotes harmonious and friendly relationships among employees. The company prohibits any form of employment discrimination or harassment against employees, applicants, or other protected persons in the workplace based on a protected characteristic(s), regardless of who the source is of such conduct. Protected characteristics include race, color, religion, creed, sex (including gender, sexual orientation, gender identity or expression, or pregnancy, childbirth, or a related medical condition), national origin, ancestry, ethnicity, age, physical or mental disability, genetic information, service in the uniformed services, citizenship, or any other characteristic protected by federal, state, and/or local law. This commitment to antidiscrimination and antiharassment applies to all terms, conditions, and privileges of employment including, but not limited to, recruitment and hiring.

UACC likewise provides reasonable accommodations to qualified applicants, employees, or other legally protected individuals in the workplace with a disability to enable them to participate in the job application process, to perform the essential functions of a job, or to enjoy the benefits and privileges of employment equal to those of other employees, except if the accommodation would pose an undue hardship. The company also makes reasonable accommodations for religious beliefs and practices. 

UACC complies with all applicable federal, state, and/or local laws relating to equal employment.

Other Things to Note

This posting is not intended to provide a comprehensive account of the duties and responsibilities that may be required of this position. Duties and responsibilities may change or be added at any time, with or without notice.

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