Offer summary

Qualifications:

Proven experience in customer service, leasing, or property management., Excellent written and verbal communication skills., Familiarity with property management CRM systems like AppFolio (preferred)., Ability to handle administrative tasks and tenant communications professionally..

Key responsibilities:

Manage tenant inquiries, lease renewals, and maintenance requests.

Assist with rental applications, credit checks, and lease documentation.

Coordinate with vendors for property maintenance and services.

Support the property management team with marketing and legal procedures.

Job description

Job Title: Property Manager
Permanent Remote | Full-time

StaffRight is the premier outsourced staffing agency helping businesses grow worldwide. We're on the lookout for loyal and motivated rock stars to join our rapidly growing team! With competitive pay, health insurance, paid time off (including national holidays), and a supportive HR crew that’s got your back—you’ll love being part of Team StaffRight.

We’re looking for a proactive and detail-oriented Remote Property Management Assistant to support day-to-day operations for a busy property management team. The ideal candidate has experience in customer service or leasing, and is comfortable managing both administrative tasks and tenant communications in a fast-paced environment.

What You’ll Be Doing:

Handle inbound calls, respond to tenant inquiries, and manage mass email correspondence
Communicate with tenants regarding lease renewals, maintenance requests, and property concerns
Assist with new leads, schedule property showings, screen applicants, and process rental applications
Conduct credit checks, prepare lease agreements, and ensure all documents are properly filed
Manage rent collection, payment processing, arrears follow-ups, and maintain accurate financial records
Support legal procedures by assisting with intake, agreements, and follow-ups
Coordinate with vendors for maintenance, landscaping, trash removal, and security services
Investigate tenant complaints, lease violations, and disturbances to ensure lease compliance
Collaborate with the property management team on advertising materials and marketing strategies

What We’re Looking For:

Excellent written and verbal communication skills
Experience in customer service, leasing, or property management preferred
Familiarity with AppFolio or similar property management CRM (highly preferred!)
Ability to handle tenant concerns with professionalism and confidentiality
Proficient in email management, lease documentation, and financial record-keeping
Available to work in US time zones (Graveyard shift in the Philippines)
Available to start within 2 weeks from job offer

Technical Requirements:

Comfortable in using time-trackers (e.g. Time Doctor)
Own laptop/desktop, noise-cancelling headphones, and webcam
Reliable internet connection (at least 50 Mbps)
Available backup equipment in cases of power and internet outages
Proficiency with Microsoft Office tools and Google Workspace
Familiarity with AppFolio or similar property management CRM (highly preferred!)

Why You’ll Love Working Here:

💰 Competitive Compensation
We offer a salary range of up to Php 40, 000 per month, commensurate with experience and qualifications, for a full-time commitment of 40 hours per week. Your expertise is valued, and we ensure your efforts are fairly recognized and rewarded.

🏥 Comprehensive Health Coverage:
Your health is our priority. We provide access to high-quality medical insurance, ensuring you and your loved ones have the support and care you need within your country.*

✈️ Paid Time Off and Sick Leave:
We believe in work-life balance. Enjoy generous paid time off and sick leave policies, allowing you to recharge, travel, or rest when needed—all while knowing your role is secure.

🎉 Service Recognition and Rewards:
Celebrate milestones with our Elite VA program, where your commitment and achievements are honored through thoughtful rewards and heartfelt appreciation.

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