• Are you passionate about embedding lived experience at the heart of organisational strategy and design?
• Join Wellways and lead a bold, values-driven agenda to shape systems and services that reflect real voices and lived stories.
• Flexible location, values-led culture and lived experience values

About the role

The Lived Experience Strategy and Organisational Design Manager leads a key stream within the Lived Experience Leadership Team. This is a senior leadership role responsible for embedding lived experience perspectives across the organisation ensuring these perspectives are not only heard but shape strategy, policy, service design and delivery.

You will guide the implementation of the Wellways Lived Experience Strategy and lead strategic change initiatives that reflect lived experience values, evidence and priorities.

Working across the organisation, you'll partner in designing models of care, developing organisational policies and position statements, contributing to research and tender development and advising on best practice approaches.

Please note, this is a full-time role but hours maybe negotiable for the right candidate.

Key responsibilities

• Lead the integration of lived experience into Wellways’ strategic direction, policies, models of care and service design.
• Drive and report on the implementation of the Lived Experience Strategy.
• Contribute to tender development, research initiatives and employee practice guidance.
• Facilitate co-design and participation of people with lived experience in shaping Wellways services.
• Build collaborative partnerships across Wellways and Lived and Living Experience Authority.
• Provide lived experience leadership, supervision and coaching to team members.

Pre-engagement requirements

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment:

• Publicly disclosed lived experience of mental distress or as family or supporter of someone with mental distress.
• Experience in a designated lived experience role
• Lived expertise in leading organisational and system change.
• Demonstrated experience in leadership and people management.
• 100 points of ID including evidence of working rights within Australia (birth certificate/passport/visa)
• National Police Check (completed with the past 12 months)
• Working with Children Check and NDIS Worker Screening Check
• LCS2 – Wellways will supply
• NDIS Worker Orientation Module Certificate – free online course

About Wellways
Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7 000 people each year!

Please click APPLY to download a copy of full position description.

For a confidential conversation about this exciting opportunity, please contact Mary O’Hagan | Director Lived Experience | mohagan@wellways.org

To apply, please send through a copy of your resume as well as a cover letter demonstrating how your experiences and skills would suit this role.

Applicants from anywhere in Australia who meet the above criteria are encouraged to apply!

Job Description Summary

Culture

We’re passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.

How to Apply

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