Choice Hotels International, Inc. (NYSE: CHH) is one of the world’s largest and most successful lodging franchisors. On August 11, 2022, Choice acquired Radisson Hotels Americas, adding nine brands and approximately 67,000 rooms to its portfolio in the United States, Canada, Latin America, and the Caribbean. With 22 brands, Choice Hotels has more than 7,500 hotels and nearly 650,000 rooms in 46 countries and territories as of August 11, 2022. The Choice® family of hotel brands provides business and leisure travelers with a broad range of high-quality lodging options from limited service to full-service hotels in the upper upscale, upper mid-scale, midscale, extended-stay, and economy segments. At our worldwide corporate headquarters in the Washington metropolitan area (North Bethesda, MD), our IT center in Scottsdale, AZ, and St. Louis Park (MN), and through our associates across the globe, we keep those hotels humming by serving as a champion for our franchisees. When you #MakeItYourChoice, you will have the environment, the tools, and the momentum to drive your career and organizational success.

Global Corporate Sales Manager

Remote (Must be based in one of the following states: California, Oregan, Washington, Nevada, Colorado, Idaho, Montana, Utah, or Wyomying )

Who are we looking for?

Choice Hotels, one of the world’s largest lodging franchisors, has an exciting new opportunity as our Global Corporate Sales Manager to join our Global Sales team. In this pivotal role, you will be responsible for spearheading our efforts to achieve industry-leading revenue growth for an account portfolio of ~$10M+. You will play a crucial role in building and nurturing relationships with key customers, leveraging your deep understanding of their unique needs and industry trends. Your primary objective will be to identify opportunities for expansion, devise tailored sales strategies, and execute them effectively to drive revenue growth and profitability. As a Global Sales Seller, you will collaborate closely with cross-functional teams to deliver exceptional value to our customers and ensure their long-term loyalty.

Are you a dynamic and results-driven Global Sales Seller? We invite you to apply today for our Global Sales Account Manager role today and #MakeItYourChoice.

Your Responsibilities

Account Management

Manage and nurture relationships with existing customers, identifying opportunities for growth within these accounts.
Maintain and develop relationships with existing customers. Understand customer needs and ensure satisfaction with Choice products or services.
Monitor account performance, analyze trends, customer feedback, and market dynamics to develop strategies to maximize sales and revenue from existing accounts to grow room night revenue.
Work proactively to retain customers, handle contract renewals and negotiate terms to ensure mutually beneficial partnerships
Address and resolve any issues or concerns raised by customers, ensuring prompt and effective solutions.
Conduct regular meetings and presentations with customers to discuss their account, our services, and how we can add further value to their business.
Stay informed about industry trends and developments to understand the competitive landscape and opportunities for account growth.

Business Development

Identify potential customers through research, networking and utilizing various leader generation techniques / channels.
Generate and qualify leads by engaging with potential customers to understand their needs and determining how our products and hotel brands can meet those needs. Understand their readiness to buy and capture market share driving incremental room night revenue to hotels.
Follow up with leads and nurture them through the sales cycle
Initiate contact with customers through networking, industry events, and other communication channels, identifying key decision makers to secure new customers and grow / nurture high potential prospects.
Conduct market research to stay informed about the customer’s industry, competitive landscape, and market trends and gather feedback from prospects to develop sales strategies.
Educate potential accounts about Choice brands and product offerings and how these can address their needs of solve problems.
Convert prospects to high performing accounts to increase the corporate customer base.

Account Administration

Regularly update and maintain customer information in CRM system including contact details, account history, preferences, tasks, activities, customer meetings and interactions, formal contracts and agreements, etc.
Evaluate account performance and trends and proactively provide solutions to ensure account performance and continued growth
Draft sales proposals and contracts, manage contract renewals, define account strategy and negotiate new / existing contracts.
Participate in sales, brand, product, system or process training.
Perform account planning, customer analysis, needs assessment, relationship mapping including identifying key decision makers and influencers.
Develop and document account strategy, detailed action plan and specific activities to drive room night revenue and increase market share / share of wallet.
Prepare and conduct customer Quarterly Business Reviews / Planning Sessions.

Your Experience, Skills & Competencies

Ability to travel up to 50% of the time.
Location near major city – within 30 miles of major airport.
BA/BS degree or 5+ years of relevant experience.
Knowledge of sales and research systems including: TravelClick Reporting (optional) & SalesForce CRM
Independent self-starter with the ability to achieve corporate business objectives

Your Work Location

As our Global Corporate Sales Manager, you will be a remote based associate, working from your home. You will be required to connect virtually with Choice team members and leadership on video via Zoom, with possible periodic travel in-person to our beautiful, state-of-the-art worldwide offices in North Bethesda, MD or Scottsdale, AZ. Frequent nationwide travel will be required up to 50% of the time to visit conventions, franchisees, etc.

We provide flexibility and encourage ongoing communication with your leadership to establish expectations about your unique needs. #LI-remote

Salary Range

The salary range for this position is $89,357 to $108,750 annually plus commission via participation in Choice’s Global Sales Incentive Plan.

Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:

Competitive compensation and benefits, including medical, dental, and vision coverage
Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
Financial benefits for retirement and health savings
Employee recognition programs
Discounts at Choice hotels worldwide

About Choice

Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that’s who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today — for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward — giving our work at Choice a purpose larger than our business.

Our corporate office locations:

North Bethesda, MD — Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.

Scottsdale, AZ — Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.

Minneapolis, MN — Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.

Field/Remote — Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.

Choice’s Cultural Values

Choice’s Leadership Principles

Act with Intention | Lead with Authenticity | Grow & Deliver

Global Corporate Sales Manager

Offer summary

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Job description

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