Employer: Alliance Healthcare Management Services Ltd

Job Title: DRIVER TEAM MANAGER

Location: Letchworth

Department: Fleet & Transport

Salary: £37,000 pa

Hours - Mon - Fri 10:00am to 18:30pm

Job Details:

Efficiently lead transport shift operations, ensuring legal compliance, 100% safety and the delivery of financial and operational objectives. Work as part of the transport team to ensure service & cost targets are met and continuously improved.

Responsibilities:

• Ensure that reported vehicle defects are rectified promptly.

• Monitor and manage drivers’ performance, ensuring compliance to procedures as detailed in the drivers duties booklet.

• Ensure that vehicle security disciplines are maintained.

• Enforce driver compliance with the strict controls around van condition and preventative maintenance.

• Ensure vehicle and driver presentation conforms to company requirements to promote the brand.

• Monitor drivers adherence to the route delivery sequences and record actual start and finish times for each route.

• Report vehicle defects and maintenance requirements to ensure roadworthiness and promote driver safety.

• Ensure delivery bins and returns are collected from customer premises and promptly returned to the Service Centre according to company guidelines.

• Maintain a driver training program to increase drivers’ skills, competencies and route knowledge to achieve maximum flexibility for sickness and holiday cover and promote the brand.

• The management and relevant communication of driver delivery failures to minimise the disruption to customer service.

• Prompt and effective reaction to breakdowns and accidents.

• Compliance to DTP contractual requirements through the achievement of specific KPIs

• Investigate customer services issues and provide prompt feedback.

• Ensure the department meet all H&S requirements and Direct Reports are aware of their responsibilities.

• Ensure compliance to GDP (Goods Distribution Practice) procedures.

• Provide effective leadership and motivation through regular team briefings/debriefings.

• Take appropriate steps to maintain IIP accreditation, agreeing clear objectives for direct reports and monitoring performance through annual appraisal process as per company guidelines.

• Take responsibility for all areas of people management for direct reports including coaching and nurturing talent and motivating the team through effective leadership.

• Provide coaching and guidance to colleagues in areas of responsibility.

• Work closely with management colleagues to drive efficiencies across the Service Centre promoting a culture of continuous improvement.

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Requirements:

• Experience of leading transport operations, including drivers and administrators at various locations.

• Solid leadership skills with the ability to engage drivers to deliver efficient performance

• Experience of interacting with Transport systems, processes & data, such as Microlise and the ability to learn other systems

• Good Numeracy and Literacy skills

• Suits an individual who is organised, analytical, structural, independent, tenacious and comfortable in communicating with others

• Openness to process & change management

• Knowledge of the pharmaceuticals industry desirable

• CPC holder desirable or would welcome this accreditation as part of your future development (subject to contract terms and business need).

In addition:

• All management roles within the Service Centre will need to be “on call” for emergency orders

• All management roles within the Service Centre will need to participate a weekend working rota

• There will be a need to travel to link points etc.

What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Affiliated Companies

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned