Receptionist

ABOUT GOWLING WLG

At Gowling WLG, our dedication to excellence and quality service begins with our people. As a global law firm with offices across Canada, the U.K., Europe, the Middle East and Asia, we pride ourselves on sourcing and retaining top talent who bring energy, passion and commitment to the delivery of outstanding client service.

Employee satisfaction is important to us. We work hard to ensure that our people are motivated, engaged and empowered. We are guided by our firm’s Core Values - The Power of Teamwork, Always Striving to be Better, We all Bring Something Different - in all that we do. 

Diversity, equity, and inclusion are an integral part of our firm’s core values. We are always striving to build a more equitable, engaging and rewarding workplace by attracting and retaining talented people from a diverse range of backgrounds, cultures and experiences. Our aim is to help everyone reach their full potential and achieve their personal and professional goals.

Our diverse group of legal professionals, law students, law clerks, paralegals, legal administrative assistants and business services team members work together, and are respected and valued for their individual contributions.

PROFILE

We are currently recruiting for Receptionist to join our Guest Services team. The person will be responsible for all reception-related tasks, which include greeting and guiding customers to reception, taking and transferring calls, ensuring that the entire reception area is well maintained, and performing administrative tasks for the office. Regular hours are 9:30 a.m. to 5:30 p.m.

RESPONSIBILITIES

• Greet customers at the reception desk and direct them to the appropriate location.
• Receive and relay incoming calls, taking messages where necessary.
• Responsible for receiving deliveries and forwarding them to the appropriate recipients
• Demonstrate key boardroom features and resources available for assistance, including technical features, beverage drawers, office supplies, etc.
• Keep visitors log and/or issue visitor passes.
• Responsible for the proper management of conference room and shared workspace reservations: Monitor and respond to requests from clients for room, event and video conferencing bookings, catering, room configuration and audio-visual requirements. 
• Assist with set up and clearing of catering and audio-visual equipment for meetings, including but not limited to table and boardroom preparation and bussing soiled dishes and glassware to the kitchen for cleaning.
• Responsible for supplying the reception desk with supplies and keeping the reception area tidy.
• Perform light housekeeping duties in lounges, pantries, and boardrooms to ensure that they are clean, neat and orderly in appearance in accordance with sanitary and esthetic standards.
• Perform administrative tasks for the office.
• Place orders with catering and gift/donation services, as needed.
• Any other duties as required.

QUALIFICATIONS

• High school diploma. 
• Ability to communicate effectively with other Firm members, with the aptitude to take care of clients’ needs in a professional and courteous manner.
• Capacity to work independently, as well as in a team environment.
• Ability to prioritize and to redefine priorities when necessary.
• Ability to maintain professionalism in challenging situations.
• Knowledge of Microsoft Office Suite.
• Bilingualism (French/English) required.

   

 Not sure if you meet all the requirements?  If you are excited about this opportunity but your experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Gowling WLG is dedicated to building a diverse and inclusive workplace. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.