Urgent Care Tech - Casual

At Children’s Wisconsin, we believe kids deserve the best.

Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.

Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/

This position acts within the scope of practice of a Certified Nursing Assistant (CNA). Performs a variety of clinical duties which promote a safe and organized environment for the delivery of services to children and their families within the urgent care setting. This position reports to an Urgent Care supervisor.

Minimum Job Requirements

Licensure, Registration and/or Certification

• Currently registered with the State of Wisconsin Registry for Nursing Assistants/Home Health Aides to be eligible for employment in the basic provider settings plus federally certified home health agencies and hospices or a graduate of an accredited Medical Assistant program; certification preferred.  Certified Nursing Assistant certifications are not required to be renewed after hire.
• Current CPR certification – Basic Life Support (BLS) for Healthcare Providers through American Heart or American Red Cross is required.

Education

• High School diploma or equivalent.

Responsibilities

Regularly performs CNA duties within the scope of professional practice and maintains own urgent care competencies as determined by position scope of practice.

• Completes rooming process and prepares patient for provider visit
• Obtains vital signs (height, weight, , manual heart rate, respiratory rate, BP, etc).
• Specimen collection (with exception of swabbing or catheterizing) and runs point of care tests.
• Assists with procedures and performs tasks, such as splinting, as directed by the provider.
• Maintains a clean and organized environment through stocking supplies and disinfecting furniture and medical supplies as needed

Registers patients presenting in clinic utilizing Epic Cadence Registration software.

• Completes accurate registration as outlined by the Patient Access Complete Registration policy including MyChart activation. Manages assigned work queues to ensure accuracy and completion per department guidelines. Utilizes scheduling applications to facilitate appointment scheduling and cancellations.
• Applies Front Desk Service Standards to provide exceptional care to patients and families. Communicates wait time updates to patients and families. Provides clerical support to the clinic through answering and directing telephone calls, opening, sorting and routing incoming mail.
• Works with the Registration Reps in clinic at open to help register initial patients presenting.
• Also helps provide coverage for breaks to clinic Registration Reps as and additional coverage as needed.

Experience

Knowledge / Skills / Abilities

• Exhibits guiding behaviors that reflect Children’s values and support our mission and vision.
• Proficient in the Microsoft Windows environment.
• Excellent organizational and prioritizing skills necessary to work independently in a fast paced multi-functioned department
• Requires excellent interpersonal and communication skills in order to assist patients, parents, and physicians and other staff.
• Required flexibility to prioritize efforts to meet needs of the patients, parents, physicians and other staff.
• Ability to walk/stand for approximately 50% of the work time and to frequently squat/ bend/ kneel, lift/carry, pull/push weights of approximately 20 lbs. and moderately 50 lbs, as well as lift and position patients weighing up to 75 pounds. May occasionally reach overhead to obtain supplies from storeroom or freezer/ refrigerator.
• Will require travel to any Urgent Care location.
• During periods of high volume, additional shifts may be required.

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

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