Senior Product Improvement Engineer

About Us

We are Ocado Technology and we empower global grocery retailers with cutting-edge cloud, robotics, AI, and IoT. Our Ocado Smart Platform (OSP) powers highly automated Customer Fulfilment Centres (CFCs), enabling efficient, single-pick online grocery delivery

About the Role

The role of a Senior Product Improvement Engineer plays a crucial role throughout the product lifecycle of Ocado MHE, from development to maturation and long-term support. This involves defining technical requirements, influencing design choices with data, mitigating potential failures and executing comprehensive test strategies. The role focuses on driving continuous improvement, conducting root cause analysis, and providing expert product support to optimise performance and address issues both during development and post product launch.

• Define and support technical requirements and functional analysis for new products, influencing design with data.
• Predict and mitigate future failures through DFMEA and robust hardware/software design.
• Lead, develop and execute comprehensive test strategies (DVP&R), including planning, procuring, and operating test rigs and prototypes.
• Ensure H&S compliance through risk assessments and ergonomic considerations.
• Collaborate with hardware and mechanical teams on manufacturing data and SOPs.
• Drive product improvement loops post-launch, including hands-on support, error logging, and in-person feedback gathering.
• Develop predictive reliability models and quantify the impact of design changes.
• Utilise accelerated life testing to identify and mitigate design weaknesses.

About you

• Exceptional analytical capabilities, including strong numerical reasoning, robust modeling, and structured problem-solving.
• Proven expertise in data management, encompassing the collation, analysis, and interpretation of large datasets.
• Demonstrated ability to develop and execute comprehensive product verification test plans.
• Extensive hands-on practical experience in product testing.
• Adept at communicating complex technical findings effectively across all organizational levels.
• Proficient in leveraging FMEA (Failure Mode and Effects Analysis) to inform and optimize design.

What we offer

We believe in supporting our people with meaningful, flexible benefits that prioritise well-being and work-life balance. Here’s a snapshot of what you can expect:

• Time to recharge:
  25 days annual leave (rising to 27 after 5 years), plus the option to buy more – and 30 days a year to work from anywhere in the world.
  
  
• Health & wellbeing:
  Private Medical Insurance from your first month, wellbeing support through specialist apps and EAP, plus Income Protection and Life Assurance.
  
  
• Family-first policies:
  22 weeks paid maternity/primary carer leave and 6 weeks paid paternity leave (after qualifying period).
  
  
• Financial support:
  Pension with employer matching up to 7%, share schemes (Sharesave & BAYE), and interest-free loans for train tickets.
  
  
• Commuter perks:
  Cycle to Work Scheme and free shuttle buses to/from Hatfield and Welwyn Garden City stations.
  
  
• Exclusive discounts:
  15% off at Ocado.com with free delivery (starting in your first month).

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.