Offer summary

Qualifications:

Experience supporting real estate or property management professionals., Proficiency with property management and project management tools like Buildium and Asana., Strong organizational and communication skills, with the ability to handle administrative tasks., Basic knowledge of automation, coding, or Excel scripting is a plus..

Key responsibilities:

Assist in managing renovation projects and coordinating with subcontractors.

Support tenant onboarding, inquiries, and maintenance requests.

Manage administrative tasks such as scheduling, emails, and SOP development.

Help with lead generation, market research, and implementing tech tools for process automation.

Job description

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CPT-9142 Real Estate Operations & Project Management Support

REQUIRED SERVICE: Real Estate/Business Support VA
REQUESTED EXPERIENCE TIER LEVEL: Junior Level
MIN. HOURS/WEEK: 20 hours/ week
SHIFT TIME ZONE: EST
SHIFT HOURS: 10:00 AM – 2:00 PM EST (Monday to Friday) with flexibility to increase hours as needed.
SHIFT DAYS: Monday to Friday
Number of VAs: 1

GENDER PREFERENCE: N/A
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Neutral
REGION PREFERENCES: N/A

Real Estate Operations & Project Management Support

Company Overview:
Unlock is a real estate investment firm focused on acquiring and holding properties long-term. As we scale our operations, we’re looking for a proactive, resourceful, and tech-savvy Virtual Assistant to support project management, tenant coordination, and operational systems development. This is an exciting opportunity to work directly with the founder and help shape the future of a growing company.

Key Responsibilities:

Project Management Support:
Assist in managing renovation projects including scheduling subcontractors, tracking timelines, and overseeing materials procurement.
Maintain Asana boards and ensure task distribution and follow-ups are current and complete.
Property & Tenant Management:
Coordinate tenant onboarding and respond to tenant inquiries and maintenance requests.
Route service requests to contractors and ensure timely resolution.
Use platforms such as Buildium for property administration and record-keeping.
Administrative Support:
Manage calendar appointments, emails, and general administrative tasks for the founder.
Support the creation and refinement of company processes and SOPs.
Marketing & Deal Sourcing:
Assist with lead generation for real estate acquisitions, including cold calling and marketing outreach.
Research on-market and off-market deals to support acquisition strategies.
Technology & Process Automation:
Support the implementation of tech tools and software to streamline business operations.
Utilize coding or Excel automation to develop tools like deal analyzers or process enhancements.

Ideal Candidate Profile:

Proven experience supporting real estate professionals, ideally in property or project management.
Comfortable with tools like Buildium, Asana, VOIP systems (e.g., GoToCall), and Excel.
A self-starter who can take ownership, suggest improvements, and solve problems creatively.
Excellent communication skills and responsiveness.
Familiarity with startup environments and adaptability to shifting priorities.
Tech-savvy; bonus if you have basic programming, coding, or automation experience.