Offer summary

Qualifications:

At least 1 year of banking or cash handling experience., Strong communication skills, both verbal and written., Analytical and problem-solving abilities., Knowledge of banking products and regulations, with a preference for NMLS license and Notary Public certification..

Key responsibilities:

Assist customers with transactions and financial needs.

Drive needs-based sales conversations and cross-sell banking products.

Process deposits, withdrawals, and routine transactions accurately.

Educate customers on using banking technology and resources.

Job description

Universal Banker

United Community is seeking a highly skilled Universal Banker. As a Universal Banker, you will have the opportunity to deliver excellent experiences for customers and prospects. In addition to assisting with everyday transactions, you will support customers with their financial wellness by having needs-based conversations, identifying appropriate solutions. Depending on your experience, you may be considered for either a Universal Banker I or II position.

What You’ll Do:

Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions and appointment setting
Assist customers financially by delivering loan products, while ensuring packages are correct and complete to minimize exceptions
Identify opportunities and make referrals cross-sell banking products and services, to other areas of the bank
Educate customers on options for managing transactions using technology and all other tools and resources available
Apply product and service knowledge to effectively solve customer problems
Process deposits, withdrawals, and other routine transactions with accuracy and confidentiality
Ensure adherence to banking regulations and internal policies

Requirements for Success:

1+ years of previous banking or cash handling experience
Demonstrated analytical, accuracy, and problem-solving skills
Strong verbal and written interpersonal communication skills

Preferred Knowledge and Skills:

NMLS License preferred
Current Notary Public Certification preferred

Conditions of Employment:

Must be able to pass a criminal background & credit check
This is a full-time, non-remote position

FLSA Status:

Non-Exempt

Ready to take your career to the next level? Apply now and become a vital part of our team!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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