Sr Systems Engineer (Projects)

Working hours

Monday through Friday 8:00 am to 5:00 pm local time with some afterhours as needed. 

Location requirements

Remote – work from home in the United States 

This position performs system design, implementation, troubleshooting, and support responsibilities, requiring a thorough working knowledge of infrastructure technologies including, but not limited to, servers, storage systems, switches, routers, firewalls, wireless networks, and unified communication systems. You are a skilled communicator on all levels and dedicated to providing top-notch customer service. Your meticulous attention to detail is shown through your timekeeping, documentation, and execution of the technical work.

You know how to:  

• Develop detailed project plans, including functional specifications, design documents, test plans, and identifying all major milestones, risks and user impacting events. 
• Manage a project workload of between 5-15 concurrent client-facing projects ranging in size from 8 hours to over 100 hours. 
• Consult with technical and business partners and serve as a consulting resource to support client-hosted installations and implementations. 
• Follow a statement of work (SOW) and complete all tasks within the SOW.
• Work cross-functionally with internal teams (e.g. sales, project management, solution engineering) and external customers to define deliverables. 
• Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality service. Demonstrate effective time management skills. 
• Initiate and prepare accurate documentation, reports, schedules, time and expense tracking, and spreadsheets as directed or required by client needs, departmental procedures, and Company policy.

Advanced working experience installing, configuring, and troubleshooting the following technologies:

• Layer 2 and Layer 3 switches and associated technologies.
• Routers used for internal routing, ISP connectivity and MPLS deployment. Ability to install, configure, upgrade, and troubleshoot business and enterprise class wireless solutions.
• Private and public cloud-based networking solutions including but not limited to virtual networks, site to site connectivity, virtual firewalls, and routing tables. 
• Business and enterprise class servers including virtualization in single and clustered scenarios using Microsoft and VMware hypervisors. 
• Business and enterprise class storage systems including but not limited to network attached storage systems. This includes iSCSI and fiber connected systems. 
• Domain controllers, file servers, print servers, application servers and remote access servers. 
• VoIP/UC deployments. This includes, but is not limited to VLAN support, routing support and QoS support
• Account for accurate and daily time entry for billable/utilization hours.
• Support escalation incidents and support on-call duty requirements. 

Advanced working knowledge in the following technologies:  

• Microsoft Operations Systems
• Microsoft Server 2012 – present 
• Workstation/server hardware 
• Peripheral devices including printers and scanners 
• Routers, switches, and firewalls 
• Cloud and virtualization-based technologies 
• Client/Server applications 
• Office 365 (Exchange Online, SharePoint Online, Teams, Azure Active Directory, Intune/Endpoint Manager) 
• Azure IaaS and Azure Virtual Desktop 
• E-mail Spam Security and Filtering Solutions 
• Modern File projects and migrations 
• Microsoft Windows 2012 – present 
• Microsoft Exchange 2010 – present 
• Networking technologies basic switching, firewall and wireless configuration and troubleshooting

The following certifications are desirable:  

Microsoft Certified Solutions Administrator (MCSA)

Microsoft Certified Solutions Expert (MCSE) 

Pay and Benefits

This is a full-time position located in the United States and performed remotely.  

Estimated Starting Salary/Wage Range: $115,000.00 - $120,000.00 annually, less applicable withholdings and deductions, paid on a semi-monthly basis (The actual salary offered may vary based on relevant factors as determined in the Company’s discretion, which may include experience, qualifications, tenure [for existing employees] skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role.  Note that the majority of individuals in the position will fall in the low to mid-level of this scale; the upper end of this pay scale is offered only in exceptional circumstances and/or for unusually qualified candidates.)  

In addition to legally required benefits, NexusTek offers a generous benefit package to eligible full-time employees, which currently includes the following: 

• Four weeks of annual accrued PTO 
• Seven paid national holidays
• Medical, dental, vision options 
• Company-paid life insurance, short and long-term disability
• Voluntary benefits such as critical illness and accident
• Voluntary Legal Shield and identity theft protection 
• Discretionary annual 401k match plan
• Generous employee referral bonus plan
• Employee Assistance Program
• Access to over 90,000+ courses in ADP My Learning 
• StandOut employee engagement tools
• Eligible to apply for a Pluralsight license
• Eligible to apply for NexusTek Technical Academy or Leadership Academy

We’re happy to provide our comprehensive benefits guide. Each benefit is subject to eligibility requirements as specified in plan documents, and the Company reserves the right to modify the benefits it offers from time to time.

Interview Process - Typical interview process for this role:

Application Stage - Thanks for showing interest!

Screening Stage - Let's get to know each other!

• Our recruiters carefully consider each application. If you are selected to move forward, we will contact you for the 20 minute introductory screening to learn more about you and why you want to work for NexusTek.
• As part of our interview process, we use the Culture Index Survey—a brief, 5–10-minute assessment designed to help us understand your natural work preferences and behaviors. Prior to moving to the interview phase, you will be asked to complete the survey, or you can take beforehand here: https://surveys.cultureindex.com/s/UFfhWqnV5S/68963 

Interview Stage - We’ll dive into your experience more in depth

• One-hour technical interview with Hiring Manager and Senior Engineer (virtual) depending on availability, this may be broken up. 
• 30 minute interview with VP
• References – 3 professional references at least one direct supervisor  
• You are welcome to request additional conversations with team members you didn’t get to meet during the process  

NexusTek provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

NexusTek participates in E-Verify for all US Employees

Please be aware of potential recruitment fraud and fake social media pages. NexusTek will never ask you to pay a fee as part of the interview process. Additionally, we will not ask for your personal banking information until you have signed an employment offer and completed virtual onboarding training and paperwork provided by our HR team. 

All communications with NexusTek professionals will only be sent from an @nexustek.com or ADP email address and never originate from gmail.com, yahoo.com, or other commercial email services. If you are viewing this job post outside of our website and interested in exploring opportunities, please go directly to our Careers Page:  https://www.nexustek.com/nexustek-careers/ or https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=567e686e-7575-49d9-b29f-985e7365f987&ccId=19000101_000001&type=MP&lang=en_US