(Remote) Telehealth Physician – HRSN, Innovation & Patient Impact

Aeroflow Health –  Telehealth Physician – HRSN, Innovation & Patient Impact - Remote

Aeroflow Health is made up of creative and talented associates who are transforming the home medical equipment industry. Our patient-centric business model is founded on innovation through technology and cutting-edge delivery platforms. We have grown to be a leader in the home medical equipment segment of the healthcare industry, are among the fastest-growing healthcare companies in the country and recognized on Inc. 5000’s list of fastest-growing companies in the U.S. As Aeroflow has grown, our needs to curate an amazing employee environment and experience have grown as well. We’re working hard to ensure that Aeroflow remains a premier employer in Western North Carolina by making constant improvements to our office spaces, thus bettering the everyday lives of the employees that work so hard to service our patients.

The Opportunity

Join our innovative Social Determinants of Health (SDOH) program on the Emerging Markets team as a Telehealth Medical Doctor (MD), where you will play a critical role in improving patient care and addressing the social factors impacting health outcomes. In this position, you will work with a dedicated team to provide personalized care plans, utilize cutting-edge remote monitoring tools, and collaborate with community health workers to support our patients’ well-being. This is an exciting opportunity to make a real difference in patients' lives while working with a growing organization that is leading advancements in patient support. Be part of a team that is shaping the future of healthcare and making an impact on those who need it most.

Your Primary Responsibilities

We are currently seeking a Telehealth Medical Doctor to join our Emerging Markets team to support the Social Determinants of Health Program. As a Telehealth Medical Doctor you can anticipate responsibilities such as:

• Conduct comprehensive evaluations for new patients in the Social Determinants of Health (SDOH) program, identifying and assessing social factors that impact their health.
• Develop personalized care plans that address these factors and provide referrals to Community Health Workers (CHWs) when appropriate to ensure patients receive the support they need to improve their health outcomes.
• Lead and oversee patient care within the Aeroflow Health Care Compass program.
• Provide clinical direction and guidance to ensure that care plans are aligned with the organization’s objectives and the specific needs of patients dealing with SDOH.
• Collaborate with multidisciplinary teams to ensure comprehensive care that addresses both medical and social needs.
• Provide hands-on training and education to patients on the use of Continuous Glucose Monitors (CGM), including sensor placement, device calibration, and connectivity. Instruct patients on the proper use of other remote patient monitoring devices, such as blood pressure monitors, scales, and pulse oximeters.
• Educate patients on the importance of monitoring their health and how these devices can help manage chronic conditions.
• Analyze and interpret data from CGM and other remote patient monitoring devices.
• Provide patients with actionable feedback based on their health data, offering insights into their progress and recommendations for improvements.
• Draft detailed reports summarizing findings and discuss these reports with patients to enhance understanding and engagement in their care.
• Maintain accurate and up-to-date documentation in patient charts, ensuring all clinical and educational interactions are recorded in compliance with regulatory requirements.
• Review and sign off on notes from other qualified practitioners for billing purposes, ensuring compliance with “incident to” billing guidelines.
• Provide ongoing professional feedback and recommendations regarding the Aeroflow Health Care Compass program, its objectives, and overall processes.
• Contribute to continuous program improvements based on clinical findings and patient feedback to optimize outcomes for individuals facing social health challenges.
• Collaborate with other healthcare providers, including physicians, nurse practitioners, and social workers, to ensure coordinated care for patients.
• Provide case management support when needed, ensuring that all aspects of the patient's care are addressed holistically.
• Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies.
• Compliance is a condition of employment and is considered an element of job performance
• Maintain HIPAA/patient confidentiality
• Regular and reliable attendance as assigned by your schedule
• Other job duties assigned

Skills for Success

• Ability to perform comprehensive patient evaluations, assess social determinants impacting health, and develop holistic care plans addressing both medical and social needs.
• Proficiency in clearly explaining complex medical concepts, educating patients on device usage (CGM, remote monitoring devices), and providing actionable feedback based on data analysis.
• Ability to analyze and interpret health data from remote monitoring tools, identify trends, and provide insights to improve patient outcomes. Comfort with creating and reviewing reports to document findings.
• Empathy and compassion for patients facing challenges due to SDOH.
• Ability to work closely with vulnerable populations and build trust while addressing both clinical and social factors that impact health.
• Experience working within a multidisciplinary team, collaborating with healthcare providers (e.g., physicians, nurse practitioners, community health workers) to coordinate care and improve patient outcomes.
• Familiarity with CGM devices, blood pressure monitors, scales, pulse oximeters, and other telehealth technologies used in managing chronic conditions and remote patient care.
• Strong organizational skills with a focus on detailed, accurate documentation in patient charts.
• Ability to maintain compliance with regulatory and billing guidelines while managing multiple tasks and patient care activities.
• Ability to contribute to the development and refinement of clinical processes within the SDOH program.
• Ability to tailor care to meet the needs of individuals from different social, cultural, and economic backgrounds.

Required Qualifications

• Medical Degree (MD or DO): Graduation from an accredited medical school.
• Certification in Family Medicine, Internal Medicine, or a closely related field, ensuring expertise in primary care and management of chronic conditions.
• Minimum of 3-5 years of experience in a clinical setting, preferably in Family Medicine or Primary Care.
• Valid, unrestricted medical license in one of the following states: NC, VA, Ill, FL, or KY, and be willing to obtain valid medical license in additional states with the support of Aeroflow (with relevant state licensing fees and timelines).
• NPI (National Provider Identifier) Number Required for the role.
• Must have or be able to obtain a valid DEA number for prescribing controlled substances, as applicable.
• Ability to secure malpractice insurance with common coverage limits (e.g., $1 million per occurrence, $3 million aggregate).
• Must complete CAQH application, provide a CV, 3 peer references, and pass a background check. Must have active hospital privileges or an acceptable plan for admission.
• Comfort with training patients on the use of CGM devices, blood pressure monitors, pulse oximeters, and other telehealth tools to improve patient engagement and health outcomes.
• Proven ability to manage patient evaluations, documentation, and follow-up care in a structured manner, ensuring compliance with healthcare regulations and internal policies.

You might also have:

• Experience working with underserved populations or addressing social determinants of health is highly preferred.
• Advanced degree focusing on population health, social determinants of health, or healthcare administration is preferred but not required.
• Existing licensure in multiple states is a plus.
• Prior experience working with remote patient monitoring systems and interpreting data for chronic disease management, particularly in diabetes and other conditions influenced by SDOH.
• Experience contributing to the design, implementation, or improvement of a healthcare program, especially in the context of SDOH or population health management.
• Familiarity with the role of CHWs in patient care coordination and support, as well as experience working with interdisciplinary teams that include social workers and other support staff.
• Familiarity with electronic health records (EHR) systems, telehealth platforms, and other digital tools used in the delivery of patient care and remote monitoring.
• Experience leading or mentoring other healthcare professionals, providing guidance on clinical care, remote monitoring tools, or process improvement initiatives.

Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements:

• Family Forward Certified
• Great Place to Work Certified
• Inc. 5000 Best Place to Work award winner
• HME Excellence Award
• Sky High Growth Award

If you’ve been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you!

Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.