Offer summary

Qualifications:

Proficiency in Chinese language is required., Basic understanding of IT support and service desk operations., Good communication and problem-solving skills., Relevant educational background or certifications in IT or related fields..

Key responsibilities:

Assist users with IT-related issues and inquiries.

Troubleshoot and resolve technical problems remotely.

Document and track support requests and resolutions.

Collaborate with team members to ensure high-quality service delivery.

Smith+Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential. From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+Nephew a unique place. Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart. Through a spirit of ownership and can-do attitude, we work together to win.. We’re a company of people who care about each other, about our customers and their patients, and about our communities. Together, we fulfill our shared purpose of Life Unlimited. Please note: not all products referred to may be approved for use or available in all markets.

Job description