Manager, Associate Relations

SRS Distribution/Heritage Family of Companies, a wholly owned subsidiary of The Home Depot, currently operates under a family of distinct local brands encompassing more than 760 locations across 47 states. For more information, visit www.srsdistribution.com. 

Location:

• This is a hybrid or fully remote position. Our corporate office is located at 7440 S. Hwy 121 McKinney, TX 75070.

What You’ll Do:

As the Associate Relations Manager at SRS, you will play a pivotal role in shaping the investigation of associate complaints. Additionally, this role offers a unique opportunity to blend strategic thinking, innovation, and leadership development to drive our company's success.

• Investigations: Conduct investigations to resolve complex associate relations issues by utilizing the company’s witness interview, case summary, and recommendation delivery templates and standard operating procedure for the case management system to track and document all complaints.
• AR Team Development: Lead the design, development, and enhancement of our Associate Relations Team training and service delivery model across the organization. Ensure it aligns with our company’s strategic goals and industry best practices.
• Associate Engagement: Assist in the build, deployment, and review of the annual Culture Survey including updates to senior leadership on outcomes and development of action plans. Partner with the Associate Engagement Admin to develop the associate recognition programs and awards.
• Other: Perform other related duties as business needs adjust.

Requirements We Look For:

• Bachelor’s degree in relevant field.
• 10+ years of experience in Associate Relations and employment law compliance
• Exceptional leadership and communication skills.
• Strong analytical and problem-solving abilities.
• Knowledge of industry trends and best practices in employment law.
• Ability to work collaboratively and cross-functionally in a fast-paced, dynamic environment.

Qualities that Stir our Souls (and make you stand out):

• Master’s Degree
• Industry relevant certifications i.e. paralegal certification
• Prior experience in the distribution industry or related industry

SRS Perks & Benefits:

• Weekly Pay
• Day One 401(k) Plan participation with Generous Company Match
• Annual Bonus
• Long Term Incentives
• Generous Flexible PTO plan, Holidays, Birthday, and Floating Holidays . . . and more
• Expense Reimbursement
• Medical, Dental and Vision Benefits
• Employee Referral Bonus Program

Equal Opportunity Employer.

Veteran Friendly Employer. SRS Distribution believes in hiring military veterans at any level for any position.  We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.